Network Administrator | Contract - Jackson Dawson

Jackson Dawson is looking for a Network Administrator to facilitate IT and network needs.

Responsibilities

• Maintain and monitor computer networks and systems including hardware, software.
• Provide local and remote administration of client IT infrastructure including Servers, networking, storage systems, printers, and desktops.
• Network Security Management including VPN administration and Cybersecurity best practices while keeping virus protection software up to date
• Installing and configuring network equipment, updating or fix hardware or software issues.
• Perform all Tiers of support with the ability to escalate in an efficient manner,
• Configure and maintain and manage business continuity and disaster recovery platforms.
• Documentation of support procedures, and network configurations
• Other IT related assignments & projects as required.
• Create, change, and delete user accounts per request.
• Conduct basic to intermediate Server troubleshooting and setup.
• Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.
• Configure CPU, memory, and disk partitions as required.
• Develop, maintain, and document installation and configuration procedures.
• Perform basic network troubleshooting and triage.
• Maintain facilities in individual machines, such as drivers and settings of personal computers as well as printers (local and network printers).
• Maintain network servers such as file servers, VPN gateways, and intrusion detection systems.
• Administer servers, desktop computers, printers, firewalls, smartphones, tablets, software deployment, security updates and patches.
• Act as point of contact with vendors and agents of third-party software and hardware providers and their technical support teams when necessary.
• Shift working hours as needed for scheduled overnight maintenance and upgrades as well as for unplanned critical system emergencies/failures to maintain emergency 911 operations.
• Other tasks as assigned.

Qualifications

• Diploma/Certificates in Information Technology or similar
• 5- 10 years Industry experience as a Network Administrator or Systems Admin
• Network Administration and architecture
• Knowledge of TCP/IP and network management
• WAN technologies and protocols
• Familiarity with switches and Sophos Firewalls including creating, troubleshooting, and segmenting networks (VLANS, Subnetting)
• Strong working knowledge of Windows Server and Server roles
• Configuration, supporting, and routine maintenance for server environments (VMware)
• Experience installing, troubleshooting, and managing Microsoft products (including but not limited to Windows 7, Windows 10, Microsoft Office Suite, Microsoft 365)
• Strong customer focus and ability to manage customer expectations
• Ability to understand and explain technical information to all types of audiences
• Understanding of security and segregation of duty requirements for an enterprise system
• Working knowledge of Microsoft Hyper-V (Virtualization and Cross-Site Replication)
• Including creating and managing virtual machines
• Experience with Active Directory User Administration
• Exchange (email) Server Administration
• Working knowledge of RAID technologies
• Experience managing multi-site deployments utilizing site-to-site VPNs to make company resources available across multiple geographic locations
• Experience with VoIP technologies