Network Administrator - Sunshine Communities

SUNSHINE COMMUNITIES

Network Administrator

About Sunshine:

Sunshine Communities, Inc. is a 501(c)(3) nonprofit organization located in Northwest Ohio supporting individuals with developmental disabilities through residential, vocational, clinical, therapeutic, and recreational services. These services are offered in various circumstances including at our Maumee, Ohio campus and at homes within the community. In addition to programs on campus, Sunshine individuals and staff operate Georgette's Grounds, a coffee shop and Sunshine Studios, an art studio space and gift store offering classes to individuals and the community; both are located in downtown Maumee.

Qualifications

• Solid knowledge and strong experience with TCP/IP networking
• Working knowledge and experience with Microsoft Active Directory and Group Policy
• Associates degree in Information Technology – network or systems administration is preferred
• Minimum 4 years of network administration experience with strong understanding of network infrastructure and network hardware.
• Ability to be a self-starter with little supervision
• Hands on experience and strong knowledge with VMware, business class firewalls and switching
• Solid Knowledge of Microsoft operating systems (Windows Server 2012 and more recent), MS Exchange, Active Directory, DHCP, DNS, network design and implementation.
• Valid Driver's License, good driving record and Proof of auto Insurance
• Pass criminal background, drug screen and physical

Job Details

The Network Administrator maintains information technology systems (including Server, LAN/ WAN and VoIP Systems). Provides additional support as needed to IT staff to support all technology use and assists in management of day to day operations.

• Performs required software/ hardware troubleshooting, patches, and software installations.
• Troubleshoot user Internet access issues from end to end.
• Deliver timely and high-quality incident resolution focusing on root cause analysis and prevention
• Active directory and Group policy knowledge and Microsoft IIS server administration,
• Configure and maintain mailboxes, including email forwarding, shared mailboxes, and email security settings to ensure secure and efficient email communication.
• Implement and manage Office 365 compliance features, including data loss prevention (DLP), eDiscovery, and retention policies to ensure compliance with legal and regulatory standards.
• Administer SharePoint Online, including site creation, configuration, and management, to facilitate collaboration and document management across the organization.
• Oversee the deployment and management of Microsoft Teams, including team creation, policy configuration, and integration with other Office 365 services to enhance internal communication and collaboration.
• Monitor and troubleshoot Office 365 services and connectivity issues, using tools like the Microsoft 365 admin center and PowerShell scripts to ensure optimal performance and user satisfaction.
• Manage the Office 365 deployment, including software updates, version control, and user installation options to ensure that users have access to the latest productivity tools.
• Operating system maintenance –Operating system configuration & troubleshooting.
• Maintains system performance by performing system monitoring and analysis, and performance tuning, troubleshooting system hardware, software, networks
• Performs analysis of network needs and contributes to design of network architecture, integration, security, and installation.
• Coordinates third-party maintenance for hardware, software, and telecommunications services.
• Communicates and coordinates network schedule, backups, and downtime to users.
• Responsible for local server and network inventory maintenance.
• Provides On-Call support as required

Benefits

• Comprehensive health package (medical/dental/vision/life/disability)
• 4% Retention Bonus, paid quarterly for prior quarter wages
• 401(k) with company match, starting at 60 days
• Paid Training
• Paid Vacation & Personal Days
• Access to a Success Coach
• Interest Free Tuition and Small Dollar Loans
• Transportation Assistance
• Employee Assistance Program
• Training & Advancement through Sunshine U

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