Network Administrator, Senior - Orange County Transportation Authority

Why OCTA

Discover work that moves you in a dynamic and innovative setting. Be part of a team delivering Orange County’s transportation network of today and creating a vision for the future.

OCTA is the county’s transportation planning commission and public transit operator. With a focus on safety and accountability, we plan, fund, and implement countywide projects that include bus and rail transit, freeways and express lanes, rideshare, microtransit, paratransit, active transportation, and environmental programs.

We’re passionate about creating a balanced, equitable and sustainable transportation system that reflects the diverse travel needs of the county’s 34 cities and 3.2 million residents. 

Our employees rated OCTA as a top workplace in Orange County. Come join us on our mission of keeping Orange County moving.

Overview:

Under general guidance, leads the network team in managing and optimizing the organization's network infrastructure. Designs, implements, and maintains robust and secure networks. Provides technical expertise in the development and implementation of long-range technology solutions. Implements all network upgrades, analyzes and resolves network performance issues, oversees troubleshooting of network devices, and supports IS technical staff.  

This is an exempt position in Salary Grade ­­210: Min $99,935.00 – Mid $119,922.00 – Max $139,909.00 annually. The starting salary will be within this range based on qualifications.

This position will remain open until filled. 

This list is intended to indicate the general nature and level of work performed by employees within this classification and is not designed to be interpreted as an exhaustive listing of all tasks required of employees assigned to this job.

Displays High Integrity & Honesty: Takes personal responsibility, acts with honesty and consistency.

Has Technical and Professional Expertise: Has the technical skills, product knowledge and professional skills to do the job.

• Leads the design and implementation of scalable and resilient network architectures that align with organizational goals and industry best practices.  Collaborates with cross-functional teams to integrate network solutions into overall IS strategies.
• Develops and implements comprehensive network security policies and protocols to safeguard against potential threats. Conducts regular security audits and vulnerability assessments, taking proactive measures to address and mitigate risks.
• Monitors network performance, identifies and implements solutions to enhance overall system efficiency. Collaborates with teams to conduct capacity planning and ensure the scalability of the network infrastructure.
• Plans and executes network infrastructure upgrades, ensuring minimal impact on operations. Conducts regular maintenance activities, applying updates and patches to keep the network environment current.
• Understands and applies networking concepts, protocols (TCP/IP, DNS, DHCP, VLANs, routing, etc.), and network architectures.
• Maintains familiarity with Wi-Fi technologies and products, including Aruba Access Points and controllers.
• Has a strong understanding of cloud networking concepts and cloud platforms (AWS, Azure,  etc.).
• Maintains and applies in-depth knowledge of networking protocols (BGP, EIGRP, OSPF, etc.), technologies, and security best practices.
• Understands Network security principles, including firewalls (Cisco, Palo Alto, etc.), intrusion detection systems, VPNs (Microsoft Direct Access), and encryption protocols.

Drives for Results: Operates with speed and intensity, translates long-term goals into immediate actions.

• Demonstrates proficiency in project management, including planning and execution of network-related projects.
• Effectively manages complex projects, coordinates with IS technical staff, facilitates clear communication with users regarding changes, and carefully crafts execution plans.
• Maintains detailed and up-to-date documentation of network configurations, policies, and procedures.  Generates regular reports on network performance, security, and any significant incidents.
• Understands departmental and Agency goals and objectives.
• Organizes and executes IS projects, including planning, budgeting, and implementation.
• Communicates with both technical and non-technical stakeholders, including documenting procedures and system changes.

Learning Agility: Seeks feedback actively and strives to improve based on that feedback. Strive for continual improvement.

• Keeps up with evolving technologies and adapts to new challenges and changes in the IS landscape.

Solves Problems & Analyzes Issues: Has and applies problem analysis and problem-solving skills on a technical and interpersonal level.

• Resolves complex network issues, providing expert-level troubleshooting and timely resolution.
• Mentors junior team members, sharing knowledge and best practices for effective problem-solving.
• Proficiently diagnoses and successfully resolves intricate technical issues that encompass multiple disciplines.

Any combination of education or experience equivalent to a bachelor’s degree in computer science, information technology or related field with a minimum of five years of network administration experience.

Working Conditions/Physical Activities:

(The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. OCTA provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.)

  Positions in this class typically require:

• Work may be performed in a stressful, fast-paced office environment, depending upon assignment.
• Ability to understand verbal communication and to respond effectively.
• Reaching, Finger Dexterity, Grasping, Feeling, Talking, Hearing, Seeing, and Repetitive Motions in computer use.

Compensation and Benefits:

OCTA offers an attractive compensation and benefits package that includes medical, dental and vision health insurance programs, flex time (may be available), paid sick leave, paid vacation and holidays, short-term and long-term disability, life insurance, flexible spending accounts, retirement, deferred compensation plan, educational reimbursement, excellent in-house training programs, free transportation passes for the employee and dependents, wellness and ergonomic programs, and much more. OCTA has a hybrid remote work program. Eligibility is dependent on manager’s approval.

OCTA is an equal employment opportunity employer that recruits, hires, and promotes qualified people without regard to race, color, religion, creed, ancestry, national origin, age, sex, pregnancy, gender, gender identity and/or expression, sexual orientation, marital status, medical condition, disability, genetic information, military and veteran status, or other legally protected status.