Network Administrator - CRESA

We are seeking an expert level network administrator for Clark Regional Emergency Services Agency. The Public Safety System Network Administrator senior provides expert consultation and specialized analysis, design, development, acquisition, installation, maintenance, programming, testing, quality assurance, troubleshooting, and/or problem resolution tasks for agency-wide high risk/high impact, or mission-critical data network infrastructure. This position works under the general supervision of the Deputy Director. This position will be onsite with some remote options and also has on-call duties to ensure technical support is available 24 hours / 7 days a week / 365 days a year.

Apply by September 23, 2024!

Essential Job Functions-Must be able to perform the following essential job functions with or without reasonable accommodation:

• Install, configure, maintain and troubleshoot both local and wide area network hardware and software, such as Cisco routers and switches, WAAS, Wireless, ASA firewalls, VPN, network interface cards, PCs, hubs, and data circuits.
• Provide training and technical support to staff as needed
• Serve as a network technical advisor to agency staff and other user agencies
• Provide computer or technology support to the Clark Regional Emergency Services Agency (CRESA)
• Maintain, update and run a variety of records and reports produced from Computer Aided Dispatch (CAD), network monitoring and system utilization applications, and network security applications.
• Provide general design, installation, modification, recommendation, and operation of the data network/security infrastructure.
• Monitors network security events and systems, alerting proper staff of IT security events/problems.
• Troubleshoot and resolve problems reported by users. These may include 911 network failures, CAD interface issues, telephone line problems, mobile network issues, or computer system problems.
• Provide input in the development of requirements for and procurement of new upgrades to equipment, software, and network services which support 911 activities.
• Know, understand, and adhere to safety policies; observe and report potential hazards or breaches of safety plans while in the workplace.
• Perform other duties as assigned.

Qualifications: Any combination of qualifications demonstrating a candidate's knowledge, skills and abilities will be considered.

• Associate's degree or equivalent from a two -year college or technical school with an emphasis in Computer Technology or related field.
• Four (4) years of information technology experience such as consulting, analyzing, designing, programming, installing and/or maintaining network infrastructure equipment, providing customer or technical support, IT security and intrusion detection/prevention, and data network technology.
• Cisco Certified Network Associate certification preferred
• Demonstrated experience trouble-shooting and effectively resolving technical problems.
• Excellent communication and documentation skills.
• Working familiarity with public safety priorities, objectives and criticality is highly desirable.
• Proven critical thinking skills, independent judgment, initiative, and time and project management skills.

Please see the full job description attached for complete details.

CRESA is a regional public safety agency that provides 911 dispatch, technology services and emergency management. CRESA's service area includes each of the seven cities within Clark County, Washington - Battle Ground, Camas, La Center, Ridgefield, Vancouver, Washougal, and Yacolt - as well as the unincorporated areas of the county.

1. Requires detailed Personal History form and comprehensive background investigation with elements including but not limited to candidate's employment history, education, job and personal references, criminal history, driving record check, etc. Disqualifiers: Felony Convictions, Dishonesty, Falsification, Failure to Disclose, Failure to provide appropriate contact information, Behavior that does not support Public Safety Code of Ethics or CRESA values.