Network Engineer - Chicago Financial Search, Inc.
Chicago, IL
About the Job
Network Engineer
Chicago – Onsite
About The Role:
In this role, you will manage the daily operations of our computer networks and provide first-level support within our Network Operations Center (NOC) for both clients and vendors. This involves escalating issues and collaborating with our networking team to resolve connectivity problems. Your key responsibilities will include ongoing network maintenance, supporting the creation of network documentation, and conducting regular disaster recovery tests. You will collaborate closely with our network team to assist with various network design and provisioning projects. This full-time exempt position is based in Chicago and reports directly to the Director of Network Services.
What You'll Do:
- Oversee network performance and availability and offer customer support to our collocated clients.
- Deliver first-level network support for client and vendor connectivity issues.
- Communicate effectively with end users, ensuring professional management of expectations.
- Conduct scheduled failover tests and disaster recovery exercises.
- Contribute to the planning and implementation of network security protocols.
- Support the ongoing maintenance and documentation of network infrastructure and security measures.
- Participate in the design, deployment, and configuration of new network projects.
What We're Looking For:
- Bachelor's degree in network engineering or related field, or equivalent practical experience.
- 3-5 years of professional experience in network engineering.
- Proven experience in providing client-facing support within a Network Operations Center (NOC) environment.
- Strong foundational knowledge of networking protocols and infrastructure.
- Expertise in configuring, managing, and troubleshooting networking devices, including firewalls, routers, and switches.
- Proficient in creating precise network diagrams and documentation.
- Knowledge of financial markets is a plus.
- Vendor-specific certifications (e.g., CISCO) are advantageous.
- Familiarity with CISCO, ARISTA, Palo Alto Network devices and knowledge of cloud networking is beneficial.
- Experience in multicast configuration and experience in network security is a bonus.
- Strong analytical and problem-solving abilities and highly detail-oriented.
- Capable of quickly mastering new or unfamiliar technologies and products through documentation and online resources.
- Excellent communication and interpersonal skills and a professional, self-motivated attitude.
- Comfortable working with staff at all levels.
- Demonstrates a strong work ethic and reliable and adaptable when needed.
- Capable of thriving in a fast-paced, high-pressure technology environment.
- Strong independent project and time management skills.
- Candidates must be local to the Chicagoland area or willing to relocate.
- Only applicants who do not require current or future immigration sponsorship will be considered.
OOJ – 1396G