Network Engineer I - Randstad USA
Denver, CO 80202
About the Job
We have an opportunity available in Denver CO for a Level I Network Engineer, requiring 1-2 years of professional work experience supporting ServiceNow and IT/network operations, while adhering to ITIL best practices. This is a hybrid, night shift position.
Applies advanced networking concepts in the analysis, study, and design of data networks. Analyzes network characteristics (e.g., traffic, connect time, transmission speeds, packet sizes, and throughput) and recommends modifications to network components. Designs and optimizes network topologies and site configurations. Plans installations, transitions, and cutovers of network components and capabilities. Resolves network problems to obtain operation access to platforms/applications.
location: Denver, Colorado
job type: Contract
salary: $25.01 - 28.14 per hour
work hours: 8am to 5pm
education: High School
responsibilities:
This role will function as INOC Technicians responsible for 24/7, year-round monitoring of the entire network and infrastructure. Initially, these positions will likely be night shifts, with a high potential to transition to day shifts following a 9-week training period. Swing shifts may also be incorporated, but the primary expectation is to start with night shifts, with the flexibility to move to day shifts after training.
The primary responsibilities include monitoring most systems within the INOC, handling a large volume of intake calls, maintaining active communication with the team, and addressing high-priority situations related to applications, locations, and the criticality levels established within INOC's major incident processes. This role requires the capability to address any technical issue at any level.
Resources are expected to collaborate both with each other and cross-functional teams across the organization to ensure continuous system monitoring. They must understand the triage order, know which teams and resources to approach for support, and engage in basic triaging and incident management. The role involves using ServiceNow to work within a ticket/queue system for issue resolution and may occasionally include operational technology tasks.
qualifications:
- Experience level: Experienced
- Minimum 3 years of experience
- Education: High School (required)
skills:
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
