Network Engineer I, II or Senior - Black Hills Energy

Network Engineer I, II or Senior



Location: Council Bluffs, IA, United States

Job ID: 35424

Date Posted: Sep 23, 2024

Position will close at 12:00am CT on Oct 12, 2024

Salary: $ 63700 to $ 95650 Annually



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Job Description

Job Specifications


Black Hills Energy is people powered and purpose driven. Our team uses the power of energy to improve life for over one million customers in 800+ communities across the West and Midwest. We seek talented, caring people who embody our core values and contribute to a culture of inclusion and growth. As an organization, we believe the best part of working on our team is our commitment to making tomorrow better than today—for our customers, communities and each other.


Position summary:


Network Engineers I will assist senior level staff with equipment installations, problem resolution, vendor management, technical planning, cross-functional communications, and on-call support as required. Qualified candidates are expected to work independently on multiple tasks with minimal supervision, in a fast-paced business environment.


Pay Range:This posting includes the full pay range for this position. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, experience, and internal equity.

Level I:$63,700 - $95,650

Level II:$75,550 - $113,350

Senior:$88,700 - $133,150


Reporting Relationship:Network Engineering Senior Manager


Location:Our Company Headquarters in Rapid City, South Dakota.


Relocation Assistance:Relocation assistance is available based on individual circumstances! Details to be shared during the offer process.


Essential Functions:

• Troubleshoot and support Cisco routers, switches, and firewalls.

• System administration and support experience with Cisco IP Telephony systems.

• Ability to design, test, implement and support high level network designs.

• Work with service providers to install and support voice, data, and Internet circuits (POTS lines, DSL, Cable Modems, DS1, DS3/Ethernet/cable modem/DSL).

• Understand and follow network documentation/diagrams.

• Assist with installing, terminating, and testing cabling.

• Work with the Helpdesk to troubleshoot and resolve issues.

• Maintain a high availability, security focused enterprise network environment.

• Assist senior staff to develop detailed technical designs and implementation strategies for key technology areas.


Additional Responsibilities:

• Adhere to internal processes related to change management, internal audit, human resources and disaster recovery policies/procedures.

• Support BHSC IT and BHC goals and objectives.

• Support on-call rotation schedule and occasional travel as necessary to attend team meetings, training, and support remote system.


What You'll Need:

Level I:

• Associate's Degree in a related field or equivalent combination of education and experience

• Minimum of (1) one year experience in an IT support environment

• Sufficient communications skills (written/verbal) to develop appropriate technology solutions to business needs.


Level II:

• Associate's Degree in a related field or equivalent combination of education and experience

• Minimum three (3) years of experience in network engineering and operations

• Demonstrated advanced knowledge of network designs, security protocols, software and technologies.

• Demonstrated in-depth understanding and experience configuring and maintaining networking hardware such as routers, switches, firewalls, etc.

• Expert understanding of common IP protocols.


Senior:

• Bachelor's Degree in related field or equivalent combination of education and experience

• 5 or more years Experience in network engineering, operations and a Cisco based enterprise level network.

• Cisco Certified Network Associate (CCNA) within 1 Year

• CCNP - Cisco Certified Network Professional within 1 Year

• CCVP within 1 Year

• CCSP-Certified Career Services Provider within 1 Year

• CISSP Certified Information Systems Security Professional within 1 Year

• CCIE certification within 1 Year

• CCNA - Cisco Certified Network Technician within 1 Year

• Advanced knowledge in Windows and Linux Operating Systems.

• Excellent verbal and written communications skills to develop appropriate technology solutions to business needs.

• Ability to evaluate and recommend new technologies for improving system security, reliability, performance, scalability or management of network infrastructure systems.

• Ability to work independently on multiple tasks with minimal supervision in a fast-paced business environment.


What Is Desired Or Can Be Taught:

• Basic understanding of Cisco network designs and protocols.

• Basic understanding of all common IP protocols.

• Knowledgeable in Windows and Linux Operating Systems.

• Basic understanding of the installation, maintenance, troubleshooting, of routers and switches.

• Experienced using network diagnostic software and equipment.


This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. Job descriptions may and do change periodically. Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the agreement will apply.


About our Company:We are a customer, growth and safety focused utility company that is dedicated to our communities. We improve life with energy as an energy partner of choice. Our diverse culture fuels unique perspectives, opening doors to new insights and possibilities. Based in Rapid City, South Dakota, we have over 3000 employees and serve 1.3 million natural gas and electric utility customers across eight states (South Dakota, Montana, Wyoming, Colorado, Nebraska, Iowa, Kansas, and Arkansas).


Enjoy our Comprehensive Benefits Package! Annual discretionary bonuses, 401(k) (6% company match and up to 9% company retirement contribution), tuition reimbursement, generous paid time off benefits, including paid holidays and parental leave, company paid life insurance and disability benefits (short and long term), an employee assistance program and well-being benefits, and competitive medical, dental and vision insurance.


Candidates must successfully pass a pre-employment drug screen and background check.


Black Hills Energy does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.


We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran. If you require reasonable accommodation, please visit careers.blackhillsenergy.com for more information.


Wage: 63700 to 95650










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