Network Engineer - Richmond City Public Schools

Job Title: Network Engineer
Terms of Employment: Grade 118 / 260 days (12 months)
FLSA Status: Exempt
Work Location: Technology Services
Immediate Supervisor: Manager, Technology Infrastructure

General Description:
The Network Engineer performs skilled network analysis and repair, development and maintenance work, and various network support tasks in an office environment; and does related work as required.

Essential Duties and Responsibilities:

• Respond to network outages and trouble calls at our 55 Richmond Public Schools buildings throughout the City of Richmond
• Works with school staff to assess, diagnose, mitigate, and resolve connectivity issues within the building LAN by reviewing network documentation, observing reported symptoms, and tracing physical connections
• During the troubleshooting process, one must be prepared to temporarily rewire the network infrastructure, physically replace bad equipment, and open support calls with specific manufacturers and vendors
• Installs, configures documents, maintains, upgrades, and troubleshoots network switches and routers and other network devices
• Maintains network documentation, including updating Visio network diagrams, logging network changes, and tracking inventory of network equipment and IP addresses
• Provides specifications for the generation of quotes by vendors on network wiring and equipment installation
• Maintains communications with wiring and integration vendors to ensure work is completed as designated
• Assumes responsibility for own professional growth and development by keeping current with the literature and new research findings
• Contributes to team efforts by accomplishing related tasks as needed or assigned

Qualifications:

• Cisco Certified Network Associate (CCNA) certification or higher required
• Certifications in other networking technologies, including switching and routing, network security, physical wiring, and network design are preferred
• Must possess excellent customer service, organizational, and planning skills along with excellent communications and public relations skills
• Must have at least two years of experience installing, configuring, maintaining, and troubleshooting Cisco switches, routers, firewalls, and other LAN / WAN equipment
• Must have at least two years of experience installing, configuring, maintaining, and troubleshooting Aruba WAP’s
• Experience with Cisco ISE is a plus
• Must have a working knowledge of network diagnostic testers and some experience with Fluke OneTouch is preferred
• Must have familiarity with CAT 5E and CAT6 wiring standards and previous network wiring experience
• Knowledge of wireless network design and concepts is required
• Must have the ability to provide part specifications for the generation of quotes for network wiring installation
• Must have a working knowledge of Microsoft Visio and the ability to learn other similar applications used for network documentation
• Must be willing to travel locally with a personal vehicle
• Must be able to work independently with minimum supervision and effectively manage multiple priorities
• Must have the ability to work efficiently under pressure to resolve network outages whenever they occur
• Must be available to work after normal work hours and on weekends as required to perform network maintenance
• Must be able to communicate efficiently in technical or simple terms as appropriate to end users, staff, and management
• Must have the personality and ability to establish and maintain effective working relationships with school staff, employees, and other customers
• Must be adaptable to changing priorities and able to handle multiple assignments within deadlines simultaneously

Physical Requirements:

• Ability to lift and move network equipment exceeding 50 lbs
• Must be able to sit, stoop, kneel, reach, pull, and perform repetitive motions as part of regular job duties
• Visual acuity is required for tasks such as preparing and analyzing data, operating machines, and ensuring the accuracy and thoroughness of work

HOW TO APPLY: All applicants (including RPS employees) must submit an online application. Please access website at: www.rvaschools.net

Please upload the following information with your application: a current resume, transcript and license if applicable.

Three reference names and contact information will be required if you progress to the interview step of the selection process. Richmond Public Schools will conduct a background investigation, fingerprinting and tuberculosis screening as a condition of employment.  EOE.