Network Engineer - Telecom & Network - Denton County - Denton County

THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED.

The Network Engineer provides excellent customer service, resolves problems in a timely manner, communicates effectively, and is a positive contributor to the Denton County Technology Services Team.

Network and Infrastructure Management:

• Installs, maintains, configures, troubleshoots, and upgrades network equipment (routers, switches, firewalls, VPNs, wireless infrastructure, and uninterruptible power supplies).
• Monitors network performance and optimizes infrastructure for high availability and minimal downtime.
• Maintains and organizes data centers, communication rooms, patch panels, and cross-connects.
• Monitors network performance and makes recommendations for improvements.
• Manages and troubleshoots telecommunication circuits and develops strategies to reduce costs.
• Develops and implements backup procedures to ensure high availability of network services
• Designs, installs, labels, and manages indoor and outdoor fiber optic and copper data cabling per county specifications and industry best practices and standards.

Telecommunication Systems:

• Installs, maintains, troubleshoots, and upgrades telephone systems (telephones, voicemail, call center applications, servers).
• Integrates voicemail systems with county network and email systems.

Vendor and Project Coordination:

• Coordinates and supervises vendors and consultants hired by Denton County.
• Develops, maintains, and communicates project plans and schedules.
• Prioritizes requirements and coordinates human and financial resources.

Documentation and Inventory:

• Maintains an accurate inventory list and documentation for all network and telephone equipment and related processes.
• Documents procedures, creates network diagrams, and creates reference documents.

Security and Compliance:

• Implements and manages network security measures, including firewalls, network access control solutions, and intrusion detection systems.
• Follows county policies and best practices related to information security.
• Protects the confidentiality, integrity, and availability of Denton County computer systems and electronic records.
• Operates as a Denton County cybersecurity champion and promotes a cybersecurity-minded culture.
• Supports compliance with CJIS, HIPAA, and other information security regulations.
• Conducts regular network assessments and audits to identify potential vulnerabilities and areas for improvement.

General Responsibilities:

• Provides technical support and training to staff on network-related issues and new technologies.
• Collaborates with staff to integrate network systems with other organizational systems and applications.
• Stays current with new technologies and industry trends to recommend upgrades and improvements.
• Participates in disaster recovery planning and testing to ensure network resilience and business continuity.
• Displays and reflects the culture, mission, vision, values, and direction of the department.
• Ensures regular and punctual attendance.
• Performs other related duties as required.

• High School Diploma or GED and a minimum three years of experience in a related field; or an equivalent combination of education and related experience required.
• Bachelor's degree in related field preferred.
• Position may require various computer or technical-related certifications.
• Possession of a valid driver's license required. Must obtain a valid Texas driver's license within 90 days of employment.
• Must not have any Class B misdemeanor or higher convictions or deferred adjudications.

THE ANTICIPATED START DATE FOR THIS POSITION IS OCTOBER 2, 2024.