Network Engneer - Telequest Communications, Inc.

Network Engineer

Our valued client, a global construction and engineering services firm and family-owned business based in Baton Rouge, LA is seeking a Network Engineer / Voice & Data Engineer to join their growing team on a full-time basis.

This is an onsite position based in Baton Rouge, LA. Relocation assistance will be considered; however, individual must reside in or near the Baton Rouge area and willing to work alongside a large team in office.

Position Highlights:

· Company Culture: you will be interacting with a fantastic team that values its employees and constantly works to provide a positive environment, recognized consistently as "Best Place to Work".

· Cutting Edge Projects: you will have the opportunity to lead and execute a new field services support structure to elevate service levels for hardware and software support, contributing to the increase of organizational efficiency and effectiveness.

· Organizational Stability: the organization is a long-standing organization in the construction industry with a healthy pipeline for growth.

· Commitment to Professional Development: company has a strong emphasis on providing opportunities for employees to reach their career goals through on-the-job stretch assignments, training programs, and certifications.

· Excellent Compensation Package: this position provides excellent salary with performance incentives.

· Competitive Benefits: competitive benefits package that includes many options to fit your individual needs.

Position Summary: Join a leading team as Voice and Data Network Engineer, where you will have the opportunity to leverage your expertise in designing, implementing, and maintaining cutting-edge voice and data network solutions. This role is perfect for someone passionate about configuring Cisco systems, ensuring network security, and optimizing performance to support critical business operations.

Key Responsibilities:

• Design and configure sophisticated Cisco Call Manager and Unity systems, handling everything from voice gateways to call routing and recording.
• Actively monitor and troubleshoot network issues utilizing advanced tools like Cisco Unified Serviceability, RTMT, and Wireshark.
• Conduct network maintenance tasks, including firmware updates, system patches, and regular backups.
• Enforce robust network security policies and procedures, including managing firewall configurations and VPN access.
• Maintain detailed documentation of network setups, using tools like Visio and Excel, to ensure clear communication and effective team collaboration.
• Provide technical support to end users, offering guidance to enhance system usability and performance.
• Work closely with interdisciplinary IT teams to ensure seamless network integration and compatibility.

Professional Skills and Qualifications:

• A Bachelor’s degree in Computer Science, Engineering, or a related field, or significant equivalent experience.
• 5+ years of dedicated experience in converged voice and data network engineering, particularly with Cisco Call Manager and Unity systems.
• Certifications such as Cisco CCNA Voice or CCNP Voice preferred.
• Expertise in network design and practical experience with routing, switching, firewalls, and VPN technologies.
• Strong analytical skills with proficiency in network troubleshooting and tools such as ping, traceroute, and SNMP.
• Excellent interpersonal, communication, and problem-solving abilities, capable of working under pressure both independently and as part of a team.
• US Citizen or Greencard holder. No sponsorship available for this position.

If you are a team-oriented professional looking to make a significant impact in a leading organization, we would love to hear from you. Join our client in delivering high-performance networking solutions that drive business success.