Network Infrastructure Security Associate Engineer - Swedish American

At UW Health in northern Illinois, you will have:

• Competitive pay and comprehensive benefits package including: PTO, Medical, Dental, Vision, retirement, short and long-term disability, paternity leave, adoption assistance, tuition assistance

• Annual wellness reimbursement

• Opportunity for on-site day care through UW Health Kids

• Tuition reimbursement for career advancement--ask about our fully funded programs!

• Abundant career growth opportunities to nurture professional development

• Strong shared governance structure

• Commitment to employee voice

POSITION SUMMARY:

The Network Infrastructure Security Engineer Associate is responsible for the day-to-day support and maintenance for Network Infrastructure and Security services including firewalls, load balancers, network core, edge and data center switches, wireless infrastructure, and DDI services. The Network Infrastructure Security Engineer Associate assists with the installation, design, setup, programming, troubleshooting, and maintenance of network monitoring, software, hardware, and services.

Responsibilities include network installation and software version control on wireless controllers, load balancers, network routers, switches and firewalls, assembly and configuration of network components and associated services such as network UPS’, setup and maintenance of basic network operations including assembly of network hardware, performing network troubleshooting to isolate and assist with diagnosing common network problems, and upgrading network hardware and software components as required, installing, upgrading, and configuring DNS and DHCP services.

EDUCATION/TRAINING:

Minimum:

• Associate Degree in Healthcare, Information Technology, Business, or related field or Two (2) years’ of relevant experience and education may be considered in lieu of degree

Preferred:

• Bachelor’s degree in Healthcare, Information Technology, Business, or related field

LICENSURE/CERTIFICATION:

Minimum:

• N/A

Preferred:

• CCNA, PCCET, or equivalent entry level network certification

EXPERIENCE:

Minimum:

• Demonstrated success working on infrastructure technology
• Demonstrated success troubleshooting to isolate and diagnose problems in technology

Preferred:

• One (1) year relevant experience working in critical infrastructure.
• Two (2) years’ relevant experience supporting network and security infrastructure.
• One (1) year relevant experience in a Healthcare setting.

REQUIRED SKILLS, KNOWLEDGE, AND ABILITIES:

Information Services (IS) Core Competencies:

Emerging competency in the following areas:

• Technical leadership of applicable products or platforms
• Communication
• Effective team member
• Critical thinking
• Applying lean management tools
• Applying agile methodologies
• Mentoring and teaching

Emerging competency in at least two Network concepts including:

• Understanding of network protocols such as TCP, UDP, SSL, STP, and Multicast.
• Knowledge of configuring and maintaining network firewalls such as Palo Alto and Cisco ASA.
• Ability to design, configure, and troubleshoot connectivity within Cisco ACI or other data center switching technologies.
• Understanding of load balance technology and methodologies.
• Ability to design, install, and troubleshoot core network services such as DNS, DHCP, NTP, Radius, and TACACS.
• Knowledge of configuring and supporting Cisco layer 3 edge switches.
• Knowledge and experience troubleshooting multiple layers of the OSI model.
• Knowledge of 802.11 wireless protocols such as 802.11ax/ac/n.
• Knowledge of configuring and maintaining client VPNs such as Global Protect.
• Designing, supporting, and optimizing large wireless environments over multiple sites.
• Understanding of routing protocols such as EIGRP, OSPF, and BGP.
• Understanding of QOS implementation on wired and wireless networks.

Other Preferred Skills, Knowledge, Abilities:

• Knowledge of DevOps technologies and programming languages such as Bash, PHP, Phyton, PowerShell, and Service Now flow designer.
• Ability to support critical infrastructure in a 24x7x365 environment.
• Understanding of network security concepts and best practices.

• Ability to work with people of varying skills and personalities.

Our Commitment to Diversity, Equity, and Inclusion

UW Health is committed to being a diverse, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged. EOE, including disability/veterans.

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