Network Operations Analyst IV - Charter Communications/Spectrum
Greenwood Village, CO
About the Job
JOB SUMMARY
Supports the data and business analysis needs of Network Operations. Utilizes
understanding of both business process and advanced technical capabilities of
industry standard tools used to provide analytical insights. Possesses
advanced knowledge in the business unit(s) they support, as well as an
advanced level understanding of the Network Operations organization's
systems and capabilities.
DUTIES AND RESPONSIBILITIES
Optimizes network performance through the application of statistical analysis
using a diverse set of key data points.
Provides business analysis and support for Network Operations: Generate
complex ad hoc reports along with creation and presentation of high quality
dashboards that provide operational visibility to the business unit(s).
Develops high quality graphs, reports, and presentations of data results.
Perform statistical analyses for Network Operations business unit(s).
Analyzes business partner's operations to understand their strengths and
weaknesses to determine opportunities to automate processes and functions.
Facilitates communication between business unit(s) and Network Operations
from initial requirements to final implementation.
Identifies, analyzes, and interprets trends or patterns in data sets.
Present complex data sets and information in an understandable and compelling
manner.
Works on multiple projects as a project team member, occasionally as a
project leader.
Coaches less experienced staff.
Performs special projects as needed and other duties as requested by
supervisor.
BASIC / MINIMUM QUALIFICATIONS
Bachelor's Degree in Computer Science, Business Administration, and
related field or equivalent work experience ; Cable Industry certifications
Minimum eight (8) years of Data query techniques and report building
Minimum eight (8) years of Microsoft Office Suite including Excel and Access
Minimum six (6) years of SQL and industry-specific database systems
Minimum six (6) years of Report building toolsets such as Crystal
Reports, etc.
REQUIRED JOB QUALIFICATIONS
Leadership/project management experience requiring effective organization
and communication skills as well as an ability to work with aggressive
timeline
Exhibit exceptional and professional communication, both written and oral
Professional and courteous demeanor with ability to lead in a team oriented
environment
Strong analytical and detail-oriented aptitude; a high degree of accuracy is
required
Ability to present complex information in an understandable and compelling
manner
Ability to learn and adapt to change
Strong business acumen
PREFERRED QUALIFICATIONS
Network Operations experience a plus
Develop and implement data collection systems that optimize statistical
efficiency and data quality
Acquire and abstract primary or secondary data from existing internal or
external data sources.
Identify, analyze, and interpret trends or patterns in complex data sets
Automate routines to improve efficiency and reduce errors
Programming skills preferred such as VBA, etc.
Advanced Cable Industry certifications preferred
WORKING CONDITIONS
Office Environment, some travel
ENO346 2024-41688 2024
Here, employees don't just have jobs, they build careers. That's why
we believe in offering a comprehensive pay and benefits package that rewards
employees for their contributions to our success, supports all aspects of
their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in
a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2024-10-14 09:00 PM (UTC) and
will be extended if necessary.
The base pay for this position generally is between $78,900.00 and
$139,500.00. The actual compensation offered will carefully consider a
wide range of factors, including your skills, qualifications,
experience, and location. We comply wit local wage minimums and also,
certain positions are eligible for additional forms of other incentive-based
compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our
Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice,
Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join
us, you're joining a strong community of more than 100,000 individuals
working together to serve nearly 32 million customers in 41 states and keep
them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We're committed to growing a workforce that
reflects our communities, and providing equal opportunities for employment
and advancement. Learn about our inclusive culture.
EOE, including disability/vets
Supports the data and business analysis needs of Network Operations. Utilizes
understanding of both business process and advanced technical capabilities of
industry standard tools used to provide analytical insights. Possesses
advanced knowledge in the business unit(s) they support, as well as an
advanced level understanding of the Network Operations organization's
systems and capabilities.
DUTIES AND RESPONSIBILITIES
Optimizes network performance through the application of statistical analysis
using a diverse set of key data points.
Provides business analysis and support for Network Operations: Generate
complex ad hoc reports along with creation and presentation of high quality
dashboards that provide operational visibility to the business unit(s).
Develops high quality graphs, reports, and presentations of data results.
Perform statistical analyses for Network Operations business unit(s).
Analyzes business partner's operations to understand their strengths and
weaknesses to determine opportunities to automate processes and functions.
Facilitates communication between business unit(s) and Network Operations
from initial requirements to final implementation.
Identifies, analyzes, and interprets trends or patterns in data sets.
Present complex data sets and information in an understandable and compelling
manner.
Works on multiple projects as a project team member, occasionally as a
project leader.
Coaches less experienced staff.
Performs special projects as needed and other duties as requested by
supervisor.
BASIC / MINIMUM QUALIFICATIONS
Bachelor's Degree in Computer Science, Business Administration, and
related field or equivalent work experience ; Cable Industry certifications
Minimum eight (8) years of Data query techniques and report building
Minimum eight (8) years of Microsoft Office Suite including Excel and Access
Minimum six (6) years of SQL and industry-specific database systems
Minimum six (6) years of Report building toolsets such as Crystal
Reports, etc.
REQUIRED JOB QUALIFICATIONS
Leadership/project management experience requiring effective organization
and communication skills as well as an ability to work with aggressive
timeline
Exhibit exceptional and professional communication, both written and oral
Professional and courteous demeanor with ability to lead in a team oriented
environment
Strong analytical and detail-oriented aptitude; a high degree of accuracy is
required
Ability to present complex information in an understandable and compelling
manner
Ability to learn and adapt to change
Strong business acumen
PREFERRED QUALIFICATIONS
Network Operations experience a plus
Develop and implement data collection systems that optimize statistical
efficiency and data quality
Acquire and abstract primary or secondary data from existing internal or
external data sources.
Identify, analyze, and interpret trends or patterns in complex data sets
Automate routines to improve efficiency and reduce errors
Programming skills preferred such as VBA, etc.
Advanced Cable Industry certifications preferred
WORKING CONDITIONS
Office Environment, some travel
ENO346 2024-41688 2024
Here, employees don't just have jobs, they build careers. That's why
we believe in offering a comprehensive pay and benefits package that rewards
employees for their contributions to our success, supports all aspects of
their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in
a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2024-10-14 09:00 PM (UTC) and
will be extended if necessary.
The base pay for this position generally is between $78,900.00 and
$139,500.00. The actual compensation offered will carefully consider a
wide range of factors, including your skills, qualifications,
experience, and location. We comply wit local wage minimums and also,
certain positions are eligible for additional forms of other incentive-based
compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our
Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice,
Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join
us, you're joining a strong community of more than 100,000 individuals
working together to serve nearly 32 million customers in 41 states and keep
them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We're committed to growing a workforce that
reflects our communities, and providing equal opportunities for employment
and advancement. Learn about our inclusive culture.
EOE, including disability/vets
Source : Charter Communications/Spectrum