Network Operations Support at Eclaro
New York, NY
About the Job
Network Operations Support
Job Number: 24-02999
Job Number: 24-02999
Use your skills where innovative technology solutions begin. ECLARO is looking for a Network Operations Support for our client in New York, NY.
ECLARO’s client is a leading technology solutions provider, collaborating with customers to manage their needs and achieve success in their business goals. If you’re up to the challenge, then take a chance at this rewarding opportunity!
Position Overview:
- This person will support our day to day escalations as a level 1/2 and respond to network faults.
Responsibilities:
- Manage Fault and Performance monitoring systems for large enterprise network infrastructure with Campus, branch and data center locations
- Address alerts and other network events (fault and performance), responsible for break/fix maintenance
- Proactively address capacity requirements for normal operation (IP allocation, system resources, port availability, bandwidth, WiFi coverage)
- Escalation point for Helpdesk, and assist in troubleshooting infrastructure related issues
- Work with vendor tech support teams to identify and fix issues and perform Break/Fix as needed
- Support regional counterparts in network maintenance as required
- Act as project lead for hardware and software lifecycle maintenance activities
- Network Access Control system maintenance and operational support
- Day-to-day maintenance of Enterprise DHCP/DNS systems
- Support Wireless network infrastructure and assist in troubleshooting wireless problems
- ForeScout for NOC
Required Skills:
- 5 plus years of experience in Enterprise Network support
- Solid understanding of networking fundamentals, routing, switching, security protocols and the ability to read/understand packet captures
- Experience with Cisco Nexus, Catalyst and Arista switches
- Understanding of Network Security fundamentals including proxies and firewalls
- Familiar with Network Access Control Systems (Cisco Client/ForeScout Counteract etc.)
- Experience with Network Management systems such as SolarWinds, NetMRI, EMC Ionix (EMC Smarts)
- Good understanding of Incident and Change management principles
- Excellent written and verbal communication skills and the ability to work independently
- Have the ability to prioritize work in a fast paced environment with solid attention to detail and organizational skills
- Strong problem solving skills
Preferred Skills:
- Experience in the financial industry
- Experience with 3rd party applications such as Splunk, and Jira
- Working in an Agile environment
- Experience working with VMware ESXi
- Experience with structured cabling
Pay Rate: $50.00-55.00 $/Hour
If hired, you will enjoy the following ECLARO Benefits:
- 401k Retirement Savings Plan administered by Merrill Lynch
- Commuter Check Pretax Commuter Benefits
- Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO
If interested, you may contact:
Greg Papalexis
Greg.Papalexis@eclaro.com
(646) 849-5359
LinkedIn | Greg Papalexis
Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
