Network and Systems Engineer - Prysmian Group
Highland Heights, KY 41076
About the Job
- Manage the LAN equipment and monitoring/troubleshooting the managed WAN environment to provide as much information as possible to headquarters for additional investigation.
- Continue to evaluate current hardware/software solutions and provide guidance and support on upgrade pathing.
- Responds to escalated trouble tickets that involve hardware, software, and communications problems.
- Support critical systems after hours, nights and weekends and respond to emergencies on a 24/7 basis. On-call rotation required
- Implement changes on systems required by other IT teams to facilitate production or projects systems.
- Resolves level 2 Service Now tickets, including root cause analysis, automation, and documentation.
- Upgrades, installs, and configures new or existing facility and data center equipment.
- Tests, implements, and documents communications infrastructure solutions.
- Acts as a technical resource for internal and external support personnel, operations groups and/or vendors to affect solutions.
- Implements corrective actions for remote sites or guides users through corrective action.
- Some travel required to facilitate network equipment installations and support of other teams (such as a PC rollout).
- Good analytical and troubleshooting skills is a must.
- Ability to multi-task, prioritize and meet deadlines.
- Extensive experience with Windows Server environments as well as VMware ESXI
- Excellent communication skills
- Ability to work, learn and teach in a fast-paced, support environment.
- Willingness to expand knowledge base to areas such as storage or databasing.
- BS in Information Technology, MIS or related technical degree is preferred.
- Microsoft MCSA and/or Cisco CCNA certification required.
- Minimum 3 years enterprise experience Windows Servers and virtualization (VMWare, Hyper-V)
- Minimum years enterprise experience with Cisco hardware.
- Demonstrated experience with networking equipment and troubleshooting.
- SAP systems experience preferred, but not required.
- Minimum 3 years experience working with network equipment (switches, hubs, server and blade infrastructure) and desktops in a corporate environment.
- Experience with Active Directory infrastructure and Windows Server 2012R2, 2016, 2019.
All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business.
About Prysmian Group:
Prysmian is the world leader in wire and cable manufacturing. From the depths of the ocean to the pinnacles of the world’s tallest buildings, we drive new forms of energy and information to each and every corner of the earth. We offer the widest range of services and know-how in the industry. Each year, Prysmian manufactures thousands of miles of underground and underwater cables and systems for power transmission and distribution, as well as medium and low voltage cables for the construction and infrastructure sectors. We also produce a comprehensive range of optical fibers, copper cables and connectivity systems for voice, video and data transmission for the telecommunications sector. With over 30,000 employees, across 50 countries, everyone at Prysmian has the potential to make their mark; because whatever you do, wherever you are based, you will be part of a company that is helping transform the world around us.