Network Technician (W2 only) at Logix Guru on behalf of our client

Our heavy manufacturing client in Pittsburgh is seeking a Network Technician to join their team on a long-term contract with the possibility of full-time hire. 

No C2C. No sponsorships.

The successful candidate will serve in a network support and project delivery role as part of the Data Networking team in support of all technical, business and related requirements to maintain the data network at the Pittsburgh-area plan sites.

Candidate must be willing to work in a hands-on role deploying equipment in office and heavy-industry environments including Data Center areas, as required. PPE use is required. 

Onsite in Pittsburgh. Local travel w/ reimbursement.

On call rotation, approx. 1 week per month after successful training. 

• Contributes to the team support for data network and server incident and event management including investigation, troubleshooting, reporting, resolution, root cause analysis and corrective action management – this includes on-call, off-hours support for on-site work
• Coordinates with teams in delivery of services to HDQ customers
• Participates as a fully integrated member of the Data Networking team, responsible to the delivery of successful solutions and trouble resolution
• Monitors data networks for performance, security and stability – takes action to identify trends and proactively address issues

Personal Skills Required:

• Results-oriented member of technical support teams; the successful candidate is a self-starter, able to manage complex incidents, proactively identify opportunities for improvement and develop innovative solutions
• Excellent time management skills including ability to multi-task and effectively prioritize work
• Excellent work ethic; willing to extend the extra effort and time required to meet critical deadlines
• Strong oral and written communications skills; able to articulate ideas and listen effectively; professionally communicates with all customers, vendors and technical support staff, including remote customers and team members in foreign countries
• Strong analytical, and problem-solving skills
• Accomplished analyst able to manage complex technical problems through identification, design, solution definition and implementation

• Demonstrated experience managing vendor relationships related to incident management, project coordination, relationship development and SLA maintenance
• On call support required, including participation in team on call (24/7) rotation; candidate must be willing to work flexible hours as demanded by outage, migration & on-call activities
• Hands-on team member willing to work in heavy industry/plant environments 

Technical Skills Required:

Minimum Requirements

• Demonstrated experience, or equivalent certifications/training, supporting data networking technologies in an enterprise environment, including:
  • LAN switching and routing in a Cisco enterprise network environment
  • WLAN fundamentals and support of Cisco solutions
  • Server fundamentals

Desired Qualifications

• Cisco CCNA certification, or greater
• Server hardware repair expertise
• Project Management experience / certification

Experience with these additional technologies may be a plus

• Palo Alto / Firewall support
• Advance IP routing experience, including OSPF and BGP protocol solution design proficiency
• Data center network support including Arista platform
• Internet routing and security
• Network security controls and related disciplines
• Scripting or Programming in a Network environment (Ansible etc)
• Netbrain support