New Clinic Development Specialist - MainStreet Family Urgent Care

MainStreet Family Care is a company on a roll! We have more than 50 open Urgent Care clinics across Alabama, Georgia, Florida and North Carolina. We are looking to add on to our team to continue our growth through a combination of additional de novo clinics in additional states and a number of acquisitions.

We are growing fast, so there is lots of opportunity for experience!

What you will do

• A little bit of everything, and travel. A lot.
• MainStreet is a rapidly Urgent Care operator that has been in business 9 years. Things move fast!
• You will report to the Vice President of Clinic Development.
• Connect with various vendors including medical vendors, office supply vendors, lawn maintenance vendors, etc.
• Work with various contracts and negotiate easily.
• Able to travel 60%-70% of the time.
• You will be a master of opening new clinics, from assisting the VP with site selection all the way to assisting Operations in the weeks following Opening Day.
• Ensure the clinic has everything it needs to succeed.
• Manage construction timelines.
• Order start-up supplies and inventory.
• Assist our Marketing Team with everything they need related to a new clinic.
• Help with projects for improving current clinic operations.
• Learn and master new skills easily and with enthusiasm.
• Ability to work long days away from supervision, work on tiny details.
• Prepare staff materials for clinic openings.
• Coordinate with Operations Team and Contractors to resolve building and maintenance issues in new locations.
• Whatever the obstacle is, you’re not afraid to put on your new hat to get the job done.
• As you grow in your role you may take on management and leadership duties.
• Other clinic-related tasks as assigned – the sky is the limit.

About You

Do you thrive on challenges and a fast-paced work environment? Do you take pride in your discipline, attention to detail, and efficiency… but also your ability to influence others to succeed? Do you like building systems that work AND putting the right people in place to use them? Does the idea of optimizing operations to deliver exceptional customer service in markets that need care excite you?

Because you rock, you can succeed at lots of stuff!! You think of yourself as the end of the line. When there’s a new or unexpected opportunity or problem, you find a way to take advantage of it. We are a fast-growing, fun company with lots of opportunity, and with that comes the need for everyone to put on any hat at any time. You look forward to handling an infinite variety of challenges. No task is too big or too small.

Your Characteristics

• You need to be someone who enjoys their work and takes joy in seeing a job well done.
• You must be tireless, relentless, and driven. You take pride in your persistence.
• You think about operational problems in the shower; while on vacation, you read business books.
• You need to be resourceful. You have never seen an obstacle you could not get over or a problem you could not solve. You get things done. Period.
• You are ultra-organized.
• You love to set up systems and then improve them.
• You believe in checklists and standardization.
• You must have ironclad values.
• You are resilient. You can hear feedback, deal with difficult situations, and adjust as necessary, but you always do what you think is best.
• You need to be good to go with the fact that we are open 7 days a week for extended hours. That means questions and issues can come up during the weekends and after normal business hours.

Travel

• Our clinics are spread out across multiple states (& adding more!), you so need to be ready to travel - during the day and with overnight travel away from home.
• When we open a new clinic or integrate an acquisition you will be called on for a period of time at the new or acquired clinic.
• We reimburse mileage and cover hotel costs.
• We plan to open 10-15 clinics per year; we need a road warrior.

Requirements

• Bachelor’s Degree required
• Proficient in Microsoft Excel and Microsoft Project
• Must be eager, engaging, and able to travel 60% – 70% of the time
• Must be able to work in our Corporate Headquarters office located in Downtown Birmingham, AL when not traveling
• Will need to be able to drive long distances and move/lift up to ~40 pounds.

More About You

1. Relationship Building
If you’re shy and/or don’t love people, this job isn’t for you.
If you enjoy turning strangers into friends, growing and fostering relationships, and being involved in your community, you’ll excel.

2. Disciplined
You are systematic about everything. Once you have a play that works, you stick to it. You are even systematic about changing it. One change at a time, with patience and persistence, you drive incremental improvement in every aspect of your life.

3. Time Management
You must be able to manage your time wisely and be willing to put in as many hours per week as needed. This is not a job for someone who simply wants to punch a time clock and earn a paycheck. It is a job for someone who wants to own their position and grow the business.

4. Self-Starter
If you need someone continually telling you what to do, this position isn’t for you.
If, after completing and reviewing a plan, you’re the type of person who can run with it and find new and even better ways of doing things on your own, you’ll thrive.

5. Organized
If you’re not organized, this position isn’t for you.
If you enjoy having many irons in the fire at one time and thrive on managing them and your time effectively, you’ll do well!

6. Have an Entrepreneurial Spirit
If you’re looking to just earn a paycheck, this job isn’t for you.
If you’re ready to take ownership of the company and have a burning desire to grow the business and put in the hours it takes to successfully build a business, you’ll thrive. This often means working on things at home, working evenings and Saturdays, and working more than a traditional “40 hours per week”.

7. Ironclad Ethics
If you don’t have a do-the-right-thing, every time, all the time, approach our company is not for you.

BOOOM!!

*Standard Drug Screen, driving Record, and Background Checks will be performed. *

MAINSTREET FAMILY CARE IS AN EQUAL OPPORTUNITY EMPLOYER.