New Day Drop-in and Outreach Services Manager - The Salvation Army Eastern Territory

Position: New Day Drop-in and Outreach Services Manager

Department: Philadelphia Social Service Ministries, New Day Program, Philadelphia, PA                

Availability of Position: Immediate (1 position available)

Schedule: Full-Time; Monday- Wednesday and Friday 9am- 5pm, 1p-9p Thursdays

Reporting Relationship: Assistant Program Director  

Salary and Grade: $53,000-$55,000; 12 Exempt

The Salvation Army is hiring and offers truly excellent benefit package to eligible employees including:

• Generous paid time off every year that includes: holidays, up to 3 personal days, vacation time and sick time.
• Employer funded Pension Plan (company contributions begin after 1 year of employment)
• Comprehensive health care coverage with low cost employee premiums, co-pays and deductibles
• Eligibility for supplemental insurance plans including Short Term Disability, AFLAC and Voluntary Term Life
• Flexible Spending Accounts
• Remitted Tuition Program
• Eligibility for the Federal Government’s Public Student Loan Forgiveness Program
• Most importantly – a job with a good purpose!

Position Overview: The New Day Drop-In and Outreach Services Manager will work at the Drop-In Center to ensure onsite duties are completed during hours of operation. The Manager will be responsible for carrying out and overseeing the daily functioning of the Drop-In Center and outreach services, coordinating access to resources, including victimization resources for all women entering the Drop-In, ensure all data entry and reporting as well as provide ongoing crisis intervention and leadership during the hours of the Drop-In Center and outreach services. The Manager will be responsible for upholding the values of Sanctuary and fostering a trauma informed service delivery model at the Drop-In Center and outreach services.

Description of Position: The Drop-in and Outreach Services Manager will be responsible for carrying out and overseeing daily operations of the drop-in center and outreach. Duties include but are not limited to; opening and closing the drop-in center, managing the volunteer and staff schedule for shift coverage, providing culturally sensitive and trauma informed services for drop-in participants, participating in the ongoing planning and development of the drop-in center. The Manager will supervise anti-trafficking community engagement specialists, volunteers, and interns, providing weekly trauma-informed one-on-one supervision, as well as facilitating drop-in center team meetings.  The Manager will coordinate and conduct street outreach at least two times/week with Community Engagement Specialists. The Manager will work as a part of a team with the PAD program manager in responding to police referrals. There is some on-call responsibilities.

Requirements:           

• MSW or related degree required.
• Experience with program administration and community organizing work.
• 1-2 years of experience working directly with victims of commercial sexual exploitation or domestic violence or maybe a survivor of sexual exploitation.
• Must have an understanding of the issue of domestic human trafficking.
• Must have reliable transportation to travel from site to site as needed in performing duties.
• Professional-level communications skills.
• Bilingual in Spanish preferred
• A Mandated Reporter must provide proof of having completed training on recognizing and reporting child abuse, meeting the training standards of PA Act 153 of 2014 within 30 days of employment, with recurrent training required every five years thereafter.
• Meets the Child Protection Clearances required by PA Act 153 to include PA Child Abuse History Clearance, PA State Police Criminal Record Check, and FBI Criminal Record Check.
• Must possess an appreciation for and support the mission of The Salvation Army.

Contact:  Please upload your resume and cover letter by going to:

External candidates interested in this position please apply online at http://careers.salvationarmy.org. 

Internal candidates interested in applying for this position please apply at http://internal-usesalvationarmy.icims.com.

No phone calls please

Updated by the Divisional Human Resource Department on 5/31/24.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.

  The Salvation Army’s Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. 

Its message is based on the Bible.  Its ministry is motivated by the love of God.

Its mission is to preach the gospel of Jesus Christ

and to meet human needs in His name without discrimination.

Requisition No. 2168