New Vision Detox Administrator at BayMark Health Services
Philadelphia, PA 19117
About the Job
New Vision Detox Administrator
This position is responsible for the management of the New Vision office, which includes participation and oversite of the admission and referral process as well as internal documentation auditing. In addition, the New Vision Administrator is responsible for planning weekly outreach in the community to enhance the visibility of the New Vision Service and client hospital. The New Vision Administrator works collaboratively with hospital administration, physician and nursing staff, Regional Director of Operations, and Clinical Director to coordinate a continuum of care for the addicted patient. Employee is expected to be present at client hospital during assigned business hours to supervise the intake staff, assist with inquiries, admissions, discharge planning, meet with hospital physicians, nursing staff, and administration as well as provide general direction on the proper functioning of the site. New Vision Administrator is expected to be on site daily unless they are off site performing community outreach and educational activities pursuant to the marketing and outreach plan.
Responsibilities:
- Maintain a minimum of 12 Outside Marketing Contacts each week with various treatment agencies, physician offices, hospitals, etc.
- Be at the hospital each day at 8am to check in and start the day. Outreach should be completed after checking into the hospital. If there is a need to complete outreach before starting at the hospital, that will need prior approval from the Regional Director.
- Complete assigned reports in accordance with company policy.
- Oversee the day to day operations of the New Vision office.
- Oversee the time management of the Intake Coordinator including approving payroll, approving time off requests, and communicating to Regional Director any potential gaps in coverage of the service.
- Effectively communicate with Hospital Administration, Physicians, Nurses, and Community Partners.
- Act as a liaison between the New Vision Service and the Community as well as between the Client Hospital and the Corporate Office.
- Assist the Intake Coordinator with inquiries, assessments, discharge planning, follow up calls, and day to day operations of the office.
- Maintain HIPPA
- Support organizational and departmental philosophies, goals, and objectives and through own behavior lead and motivate others to do so.
- Ability to handle stressful situations and interact with others.
- Must be present during working hours at the office for in person meetings and access to a computer without violating company policy.
- Regular attendance is to be maintained.
- Adherence to a code of conduct conducive with BayMark Services policy is expected.
- Other duties, as assigned.
Qualifications:
- A Bachelors degree in Human Services, Psychology, Counseling, Substance Abuse, Criminal Justice, or related field is preferred along with and minimum of at least three (3) years of social service and/or clinical service work.
- Valid Drivers License, Vehicle Registration, and Verifiable Automobile Insurance
- Basic Understanding of chemical dependency
- Marketing or Public Relations experience
- Must be punctual, dependable, and demonstrate an outstanding work ethic.
- Must be comfortable working independently yet collaboratively as an integral member of a cohesive team.
- Ability to work with a diverse population of people
- Ability to demonstrate strong communication and organizational skills
- Ability to demonstrate effective leadership and management skills
- Understanding of HIPAA guidelines and policies
- Proficient in Microsoft Office (Word, Excel, Power Point, Etc.) as well as an understanding of email and attachments. Strong typing and computer application skills. Able to operate telephone, PC, copier, and other basic business machines.
- Understanding of documentation as it pertains to the healthcare industry
- Ability to identify and resolve problems in a timely manner and gather and analyze information skillfully.
- Ability to maintain confidentiality, remain open to others ideas and exhibit willingness to try new things.
- Ability to speak clearly and persuasively in positive or negative situations.
- Ability to edit work for spelling and grammar, present numerical data effectively and able to read and interpret written information.
- Ability to prioritize and plan work activities, use time efficiently, and develop realistic action plans.
- Ability to demonstrate accuracy and thoroughness and monitor own work to ensure quality.
- Able to adapt to changes in the work environment, mange competing demands and is able to deal with frequent change, delays, or unexpected events.
- Satisfactory references from employers and/or professional peers 21. Satisfactory criminal background check, including Motor Vehicle Report
- Satisfactory drug screen and criminal background check
Benefits:
- Competitive salary
- Comprehensive benefits package, including medical, dental, vision and 401(K)
- Generous paid time off
- Excellent growth and development opportunities
- Satisfying and rewarding work striving to overcome the opioid epidemic
COVID-19 considerations:
Everyone will be asked to be in compliance with the most recent COVID guidelines from CDC, State, County and City.
Here is what you can expect from us:
Special Care Hospital Management is the National Leader in Medically Managed Withdrawal Stabilization is committed to the highest quality of patient care in a comfortable hospital setting. Our ultimate goal is to address the physical symptoms of withdrawal in a medically supervised environment.
Special Care Hospital Management is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veterans status or any other classification protected by State/Federal laws.
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