NOC engineer - Randstad USA

job summary:

Our Manassas, VA based client is seeking Radio Frequency (RF) Support Analysts for contract to hire opportunities. While candidates need not have prior experience as a Global Support Engineer, they must bring gumption, willingness to learn and a can do attitude. This is a 24x7, 100% onsite role. .

 
location: Bristow, Virginia
job type: Contract
salary: $30.00 - 31.52 per hour
work hours: 8am to 4pm
education: No Degree Required
 
responsibilities:

PRIMARY RESPONSIBILITIES / KEY RESULT AREAS

? Provide exceptional customer support and serve as the main point-of-contact and facilitate all

communications between customers, vendors, internal and external fix agents necessary to

resolve highly technical issues

? Provide Level I technical support

? Monitor all satellite, ground and terrestrial network elements to assure mission critical traffic

and customer connections are operational with minimal degradation or outages as specified

in Service Level Agreements (SLA)

? Ensure all events are properly documented, escalated and reported. Initiate timely technical

and management escalation as required

? Ability to gather, organize, and analyze large amounts of data with speed and accuracy as

well as detect relationships and make decisions using sound methodical judgment

? Effective time management skills, takes initiative in the absence of direction and exercises

independent judgment without constant supervision

? Ability to multitask by managing, tracking, and resolving multiple issues simultaneously

? Excellent written, verbal and electronic communications skills necessary to manage the high

volume of telephone calls and email involving highly technical issues

 
qualifications:

• Experience level: Entry Level
• Minimum 1 year of experience
• Education: No Degree Required

 
skills:

NOC Technician

RF (2 years of experience is required)

IP

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.