NOC Technician - TEEMA Group Solutions

Seeking a NOC Technician in Las Vegas, NV

Position: NOC Technician
Location: Las Vegas, NV
Work Arrangement: Hybrid
Shift Flexibility: Must be flexible to work any shift, including weekends
On-call Rotation: Yes

About the Role:
We are seeking a dedicated NOC Technician to join our team in Las Vegas, NV. In this role, you will provide critical customer support for network-related issues, both internally and externally. Responsibilities include trouble ticket resolution, triaging, and escalation, all within a 24/7 NOC environment. This role demands strong customer service skills and close collaboration with internal teams.

Key Responsibilities:

• Provide customer support and troubleshoot network issues

• Resolve trouble tickets efficiently and effectively

• Collaborate closely with internal teams for issue resolution

• Work in a fast-paced, 24/7 NOC environment

Required Skills and Experience:

• 3-5 years of experience in network support, ideally within a NOC environment

• Proficiency in troubleshooting network outages and issues

• Experience with trouble ticketing, documentation, and ticket triaging

• Familiarity with BMS (Building Maintenance System) and Power System Monitoring

Perks and Benefits:

• Internet reimbursement

• Continuing Education Units (CEUs) paid for

• Company-paid cell phone

• Annual bonuses

• Yearly pay increases

Why Apply:
Becoming part of a dynamic environment where your skills and expertise are valued. Offering competitive benefits and opportunities for professional growth and development.

If you have the required skills and experience and are looking for a rewarding career in network operations, we encourage you to apply and be part of our clients team dedicated to delivering exceptional service.