Non-Clinical - Administrative/Customer Service Representative - Ampcus Incorporated
San Francisco, CA 94158
About the Job
Description:
Hybrid: 1st week (5 days) onsite for training and to pick up equipment, then remote thereafter.
Hybrid: 1st week (5 days) onsite for training and to pick up equipment, then remote thereafter.
- Experience in a high-volume call center required.
- Experience with Epic, RL Solutions and Sysco Soft phone desired.
- Excellent active listening skills and strong abilities to hear key components of patient feedback in order to effectively triage complaints and/or grievances.
- Excellent customer service and communication/interpersonal skills, both over the telephone, email and directly.
Source : Ampcus Incorporated