Non-Clinical - Administrative/Scheduler - eTeam Inc.

Job Title: Scheduler
Location: Oakland, CA
Pay Rate: $20-24/hr.
Duration: 13 Weeks Contract
Schedule & Notes: Day 5x8-Hour (08:00 - 17:00)

Job Duties:

• Conducts insurance eligibility/benefits verification, referral/authorization and informs patient /guarantor of financial responsibility and collects and/or processes patient at the point of services Registers patients, obtains copy of insurance card and processes electronic registration including verification of insurance and/or authorization for requested procedures from insurance, and verification of referrals from physicians.
• Provides clerical support to technologists, physicians, supervisors, and leadership.
•  May compile counts or otherwise maintain, collect or sort data for analysis.May assist technologists where appropriate.
• Greets patients in person and by phone with appropriate and professional courtesy and accommodating attitude.
• Coordinates scheduling for various procedures in ultrasound, mammography, x-ray and bone densitometry.
• Operates telephone console to receive incoming messages, direct caller, and takes messages. Requests prior imaging studies from referring physicians and medical facilities.
•  Processes requests for records, reports and imaging cds for patients physicians and/or patient, distributes, mails and/or faxes reports and notices.
• Performs variety of clerical tasks, including copying, filing, faxing, typing, and opening mail.
• Responds to and resolves patient concerns as far as possible.
• Refers unsolvable or significant concerns to the supervisor.
• By maintaining high standards of excellence, helps the medical center fulfill its mission by providing compassionate care and respecting the dignity of others.
• Applies principles of “continuous quality improvement” which includes working cooperatively with colleagues and projecting a service orientation toward all. 
• Participates in department process improvement initiatives
• Participates in quarterly and annual compliance, educational and wellness activities
• Participates in cross training as required.
• Participates in staff development.
• Maintains cleanliness and order of the patient/visitor waiting area.
• Maintains clean working environment

Skills Required:

• 2 years medical receptionist experience, preferably in a radiology setting.
• Working knowledge of medical office procedures and medical terminology preferred.
• Basic computer/keyboard skills. 
• Medical Imaging , 0-2 years experience, minimum 6 months work experience in a radiology department required
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, discounts and percent.

Education
Equivalent experience will be accepted in lieu of the required degree or diploma.
HS Diploma or equivalent education/experience