NonStop Systems Engineer - Hewlett Packard Enterprise Company

This role has been designed as ''Onsite' with an expectation that you will primarily work from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

Job Description:

Understands AHS logs and is able to debug PCI bus errors

- Ability to comprehend Quickspecs of hardware and recommend the best suited option based on the requirements.

- Ability to analyze hardware logs and detect anomalies

- Uses tools like wireshark, tcpdump etc to analyze and detect bottlenecks or errors in the network

Supports the Global NonStop Support Center team with root cause analysis of customer reported problems on hardware or in the high-speed interconnect network.

Analyses NonStop customer reported issues, performs root cause analysis and performs failure analysis on customer returned failed hardware. Position requires knowledge and exposure to ProLiant hardware, PCI Configuration space etc. Typically, programs in high-level languages (e.g., C, C++, Python).

Responsibilities:

• Analyses design and determines coding, programming, and integration activities required based on general objectives and knowledge of overall architecture of product or solution.
• Comprehends and analyses the Quick specs of standard HPE hardware and recommend the best suited option based on the requirements for different NonStop programs.
• Analyses hardware logs to detect any anomalies in the HPE NonStop environment
• Analyses customer or internal logs from Aruba/Flex fabric/Nvidia switches and recommend any required configuration changes based on the switch user guides.
• Uses tools like Wireshark, tcpdump etc to analyse and detect bottlenecks or errors in the network.
• Ability to analyse customer or internal logs from Aruba/Flex fabric/Nvidia switches and recommend any required configuration changes based on the switch user guides.
• Supports NonStop customer escalations in the area of hardware - ProLiant servers, switches etc.
• Reproduces problems reported by customers - either on lab hardware or using potentially defective hardware returned from customers using the catch process.
• Liaise with HPC team/Nvidia and other vendors for anything related to InfiniBand switches, HCAs and other hardware vendors.
• Collaborates and communicates with management, internal, and outsourced development partners regarding firmware design status, project progress, and issue resolution.
• Represents the hardware/firmware engineering team for all phases of larger and more- complex development projects.
• Provides guidance and mentoring to less- experienced staff members.

Education and Experience Required:

• Bachelor's or Master's degree in Computer Science, Information Systems, Electrical Engineering, or equivalent.
• Typically 4-6 years' experience.

Knowledge and Skills:

• Expertise in tools like wireshark, tcpdump, AHS viewer etc
• Knowledge of different hardware like servers, switches etc used in a NonStop environment.
• Strong analytical and problem solving skills.
• Understanding firmware, including interaction and integration with hardware design.
• Firmware testing methodology, including writing and execution of test plans, debugging, and testing scripts and tools.
• Excellent written and verbal communication skills; mastery in English and local language.
• Ability to effectively communicate product architectures, design proposals and negotiate options at management levels.

#unitedstates

Additional Skills:

Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Agile Methodology, Agile Scrum Development, Analytical Thinking, Bias, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design, Design Thinking, Empathy, Follow-Through, Group Problem Solving, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.

Diversity, Inclusion & Belonging

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

#unitedstates

Job:
Engineering
Job Level:
TCP_03

States with Pay Range Requirement

The expected salary/wage range for a U.S. -based hire filling this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. If this is a sales role, then the listed salary range reflects combined base salary and target-level sales compensation pay. If this is a non-sales role, then the listed salary range reflects base salary only. Variable incentives may also be offered. Information about employee benefits offered can be found at https://myhperewards.com/main/new-hire-enrollment.html .

USD Annual Salary: $99,500.00 - $228,000.00

Estimated job application period closure is November 2024. While this is the expected application time frame, there are many factors which may result in a change. If this position is still open beyond the anticipated closure time frame, it is likely HPE is still actively recruiting for this role and all qualified and interested candidates are encouraged to apply.

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity .

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories. .