Nordic Rental & Lesson Check-In Agent - Summit at Snoqualmie
Snoqualmie Pass, WA 98068
About the Job
Bring your passion for skiing!
The Rental & Lesson Check In Agent is the first person the guest sees when they walk in the Nordic rental shop. They are welcoming and provide helpful details about the rental & lesson check-in process and offer an additional upgrades. Provide information to guests about rental & lesson products, processes and lessons.
Come work and play at Seattle’s home mountain, The Summit at Snoqualmie. Located an hour West of Seattle via Interstate 90 at Snoqualmie Pass, The Summit includes four unique mountain areas, a snow tubing park, Nordic center, and 10+ food and beverage establishments. Perks also, include free season pass and resort and industry discounts.
Responsibilities:Job duties may include, but are not limited to:
- Process rental & lesson transactions, reservations, discounts and returns.
- Ensure all rental agreements and forms are filled out and signed correctly.
- Provide guests with information about rental products, repair services and base area.
- Follow all company standards in regard to paperwork, reporting and loss prevention standards.
- Answer rental shop phones courteously and professionally.
- Call for additional assistance if a line develops in the shop to ensure proper guest satisfaction.
What we are looking for:
- Must have basic computer skills.
- Multitasking and guest service skills
- Previous experience in dealing with the public and providing customer service is desired.
- Previous POS experience is beneficial.
- Must be 18 years or older.
Click Here for Full Job Description
Join our team and enjoy The Summit Experience!
Wage and Benefit Info:
The wage range for this positions is: from $20.00 to $21.75/hr
This is a non-benefited role.
All individuals may contribute to the 401(k). An employee must work 1,000 hours in a calendar year to qualify for the discretionary match (there is a 2 year vesting cliff).
All individuals accrue sick time at 1 hour per 40 hours worked to a maximum of 64 hours per year.