North America Key Account Manager - 278137-4498 - Millipore Corporation
Chandler, AZ
About the Job
This job was posted by https://www.azjobconnection.gov : For more
information, please see: https://www.azjobconnection.gov/jobs/6690237
Work Location: Chandler, Arizona
Shift:
Department: EL-ND-NS Sales NA/EU
Recruiter: Trinity Hall
This information is for internals only. Please do not share outside of
the organization.
Location:
The North America Key Account Manager is a field-based role with
preferred location in Austin, TX, Phoenix/Chandler Area, AZ or Portland,
OR.
Your Role:
As the North America Key Account Manager, you will be responsible for
key customers in North America, for Delivery Systems and Services
products. This role will function as the single point of contact for
commercial and technical aspects including providing sales quotations
for capital equipment opportunities, technical lead for supporting the
customer's molecule delivery requirements, leading efforts to resolve
equipment field issues, and managing the monthly North America customer
work group which reviews and resolves ongoing strategic initiatives and
issues.
Principal Accountabilities:
- Successfully manage and execute the North America business sales
that require cross-functional team support.
- Identify the specific needs of North America customer through
collaboration with regional leadership teams.
- Drive strong customer relationship.
- Monitor order execution for capital equipment purchase orders to
ensure scope definition is correct, manufacturing progressing on
schedule and interface with customer for updates. Support technical
issues between manufacturing and the customer.
- Obtain equipment volume forecasts from all account customers.
Provide forecast to Delivery Systems planning group for Sales and
Operations process and capacity planning.
- Own and manage plan of record specifications/scope and associated
change control process. This consist of managing change
notifications with all Customers and EMD Electronics via our MOC
process.
- Provide competitive feedback to Delivery Systems market management
to ensure solutions developed by Delivery Systems align with
Customer roadmap and process needs. Identify cost savings
opportunities via alternative designs and components that benefit
both EMD Electronics and the Customer.
- Owner of Customer Specific Equipment Price list and act as Delivery
Systems business area lead for contract negotiating content and
T&Cs.
- Develop pricing for new products and services, working closely with
Product Management & Services teams to ensure that we meet
profitability targets for DS&S and Electronics division.
- Manage Customer supplier report cards and Supplier Quality Process.
- Ensure Delivery Systems organization tracks and supports quality and
reliability issues. Identify critical issues and influence
Electronics organization to respond under appropriate
prioritization.
- Interface with Customer project managers to promote and communicate
to them equipment feature/function/benefit and project schedules.
- Track sales for and administer volume discount program.
Who you are:
Minimum Qualifications:
- Bachelor's Degree in marketing, business, engineering, or other
related discipline or equivalent experience in lieu of education.
- 5+ years' work experience in sales, engineering or product
management or technical sales
- Up to 50% travel domestic and international
Preferred Qualifications:
- 5+ years of Semiconductor Sales
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- 2+ years direct work experience leading and managing a team.
- Master's Degree
- Semiconductor equipment experience
- Sales track record, Change Management, Matrix Management, Critical
Thinking (Analytical Capability), Project Management, Learning
Agility
- Proficiency noticing/ redicting patterns, trends or discrepancies
when looking at information and data to create critical insights and
use these to devise clear plans/recommendations on how an innovative
approach or concept can solve a given business problem or realize
business strategy.
The Company is an Equal Employment Opportunity employer. No employee or
applicant for employment will be discriminated against on the basis of
race, color, religion, age, sex, sexual orientation, national origin,
ancestry, disability, military or veteran status, genetic information,
gender identity, transgender status, marital status, or any other
classification protected by applicable federal, state, or local law.
This policy of Equal Employment Opportunity applies to all policies and
programs relating to recruitment and hiring, promotion, compensation,
benefits, discipline, termination, and all other terms and conditions of
employment. Any applicant or employee who believes they have been
discriminated against by the Company or anyone acting on behalf of the
Company must report any concerns to their Human Resources Business
Partner, Legal, or Compliance immediately. The Company will not
retaliate against any individual because they made a good faith report
of discrimination.
information, please see: https://www.azjobconnection.gov/jobs/6690237
Work Location: Chandler, Arizona
Shift:
Department: EL-ND-NS Sales NA/EU
Recruiter: Trinity Hall
This information is for internals only. Please do not share outside of
the organization.
Location:
The North America Key Account Manager is a field-based role with
preferred location in Austin, TX, Phoenix/Chandler Area, AZ or Portland,
OR.
Your Role:
As the North America Key Account Manager, you will be responsible for
key customers in North America, for Delivery Systems and Services
products. This role will function as the single point of contact for
commercial and technical aspects including providing sales quotations
for capital equipment opportunities, technical lead for supporting the
customer's molecule delivery requirements, leading efforts to resolve
equipment field issues, and managing the monthly North America customer
work group which reviews and resolves ongoing strategic initiatives and
issues.
Principal Accountabilities:
- Successfully manage and execute the North America business sales
that require cross-functional team support.
- Identify the specific needs of North America customer through
collaboration with regional leadership teams.
- Drive strong customer relationship.
- Monitor order execution for capital equipment purchase orders to
ensure scope definition is correct, manufacturing progressing on
schedule and interface with customer for updates. Support technical
issues between manufacturing and the customer.
- Obtain equipment volume forecasts from all account customers.
Provide forecast to Delivery Systems planning group for Sales and
Operations process and capacity planning.
- Own and manage plan of record specifications/scope and associated
change control process. This consist of managing change
notifications with all Customers and EMD Electronics via our MOC
process.
- Provide competitive feedback to Delivery Systems market management
to ensure solutions developed by Delivery Systems align with
Customer roadmap and process needs. Identify cost savings
opportunities via alternative designs and components that benefit
both EMD Electronics and the Customer.
- Owner of Customer Specific Equipment Price list and act as Delivery
Systems business area lead for contract negotiating content and
T&Cs.
- Develop pricing for new products and services, working closely with
Product Management & Services teams to ensure that we meet
profitability targets for DS&S and Electronics division.
- Manage Customer supplier report cards and Supplier Quality Process.
- Ensure Delivery Systems organization tracks and supports quality and
reliability issues. Identify critical issues and influence
Electronics organization to respond under appropriate
prioritization.
- Interface with Customer project managers to promote and communicate
to them equipment feature/function/benefit and project schedules.
- Track sales for and administer volume discount program.
Who you are:
Minimum Qualifications:
- Bachelor's Degree in marketing, business, engineering, or other
related discipline or equivalent experience in lieu of education.
- 5+ years' work experience in sales, engineering or product
management or technical sales
- Up to 50% travel domestic and international
Preferred Qualifications:
- 5+ years of Semiconductor Sales
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```
- 2+ years direct work experience leading and managing a team.
- Master's Degree
- Semiconductor equipment experience
- Sales track record, Change Management, Matrix Management, Critical
Thinking (Analytical Capability), Project Management, Learning
Agility
- Proficiency noticing/ redicting patterns, trends or discrepancies
when looking at information and data to create critical insights and
use these to devise clear plans/recommendations on how an innovative
approach or concept can solve a given business problem or realize
business strategy.
The Company is an Equal Employment Opportunity employer. No employee or
applicant for employment will be discriminated against on the basis of
race, color, religion, age, sex, sexual orientation, national origin,
ancestry, disability, military or veteran status, genetic information,
gender identity, transgender status, marital status, or any other
classification protected by applicable federal, state, or local law.
This policy of Equal Employment Opportunity applies to all policies and
programs relating to recruitment and hiring, promotion, compensation,
benefits, discipline, termination, and all other terms and conditions of
employment. Any applicant or employee who believes they have been
discriminated against by the Company or anyone acting on behalf of the
Company must report any concerns to their Human Resources Business
Partner, Legal, or Compliance immediately. The Company will not
retaliate against any individual because they made a good faith report
of discrimination.
Source : Millipore Corporation
