NURSE MANAGER - EMERGENCY DEPT - Jamie Grayem

NURSE MANAGER - EMERGENCY DEPT
Tucson, AZ
$100,000-130,000 + SIGNING BONUS + PAID RELOCATION + FULL BENEFITS
FT
Rotating Shift

Position Summary
Accountable for associate performance and provision of patient care within specific environment and shift. Monitor fiscal and budgetary operations and provide support for the vision and direction of specific areas. Responsible for ongoing interface and frequent communication with patients, customers, associates, and management. Effectively manage change, facilitate innovation, foster team building.

RESPONSIBILITIES

• Provides direct nursing care as required by patient demand in accordance with established policies, procedures and protocols of the healthcare organization. Includes taking patient load and covering Clinical Lead position as needed.
• Provide financial review of administrative reports, accountability reports, benchmarking graphs, business plans, marketing initiatives, and variance reports. Take action as required to meet productivity targets and control expenses.
• Oversee budgets and capital for department. Forecast future budgeting needs and participates in budget development.
• Review department compensation implements HR policies, recruitment, associate status changes, and associate access to patient care systems.
• Provide leadership and set expectations for the roles & responsibilities for subordinates and Clinical Nurse Leaders.
• Develop staff competencies and provide information for staff positions.
• Provide performance coaching that may include performance improvement plans, corrective action and termination.
• Compile and conduct charge master review and make changes. Provide for accurate billing of department charges.
• Supervise department recruitment for open positions and assist with retention activities (comp team, R & R Initiatives). Complete position replacement forms and processes
• Authorize reimbursement requests, special checks, petty cash, and other requests.
• Lead special projects (current / planned), coordinate move requests.
• Interface with Information Systems regarding department computer applications and systems.
• Participate in hospital-wide committees.
• Conduct hourly, purposeful rounding on patients and employees.
• Conduct employee evaluations (new employee, annual, performance improvement plans). Coach and develop employees.
• Participate and support network initiatives such as patient experience, quality and patient safety and hospital/department specific initiatives. Achieve or exceed established quality and clinical outcomes.
• Facilitate department meetings and huddles. Attend required hospital, department and medical staff meetings.
• Oversee orientation process of new associates and staff to the department. Ensure initial competencies are demonstrated and documented.
• Facilitate educational opportunities and staff development in collaboration with Network education including Information Systems courses, web-based training, Team Building, Clinical Coach training, and competency development.
• Complete required/mandatory education: Safety, Disaster Plans, and Infection Control.
• Monitor and take appropriate corrective actions to secure any unsafe situations.
• Oversee flow of equipment, supplies, and staffing to maintain adequate levels.
• Maintain unit’s compliance with hospital procedures and policies.
• Develop a plan for customer/patient care delivery within the unit.
• Support the business development process and provide information to support the development of the hospital business goals.
• Monitor the efficiency of the unit’s operations and recommend improvements.
• Maintain department survey readiness to ensure all regulatory standards are compliant.
• Understand, interpret, and model the values of the hospital; clearly and consistently communicate these values to associates; ensure that the specific environment vision is in alignment with mission and values.
• Provide and maintain customer satisfaction. Respond to the needs and expectations of internal and external customers (patients, partners, stakeholders, payors, physicians, associates, volunteers, visitors, families, students and instructors, etc.); provide appropriate feedback; implement plans and strategies to maintain customer satisfaction.

LICENSURE/CERTIFICATION/REGISTRATION:

Required: Current Arizona RN License in applicable discipline. Certifications dependent on department, as noted in Attachment A

EDUCATION:

Required: Bachelor's degree in nursing, Healthcare, Business, Public Administration, Management or related field.

WORK EXPERIENCE:

Required: 3 years’ related experience; minimum of 1 year of supervisory experience. Knowledge of team building, systems thinking, complex problem solving, negotiating and influencing; change and conflict management; data analysis; coaching and mentoring, strategic planning, business strategy development. Computer skills required.

Preferred: 5 years’ related experience; 3 years supervisory experience

Responsibilities

Active and current registered nurse license in the state of residence/practice. Has highly effective interpersonal and communication skills, proven leadership ability and hospital operational ability, and ability to serve as role model and advocate for the professional discipline of nursing.

Qualifications

Education:

Required: Bachelor's degree..

Preferred: Master's degree.

Experience:

Required: 2 years of progressive management experience in a hospital environment as a manager or full-time charge nurse/related position.

Certifications:

Required: Currently licensed, certified, or registered to practice profession as required by law, regulation in state of practice or policy; CPR.