Nurse Supervisor (Manhattan): Residential Health Services - Good Shepherd Services

Good Shepherd Services is a leading multi-service agency with more than 85 programs that serve over 30,000 youth and families each year – and builds on their strengths to help them gain skills for success.  At Good Shepherd we respect the dignity and worth of every person and reject intolerance, inequity and injustice in whatever form it may take. Voted one of the top 100 places to work in NYC by Crain’s New York, Good Shepherd Services offers a fantastic work environment, a collaborative team dedicated to fulfilling our mission, and an amazing array of benefits. Join our team and help make a difference! 

Benefits/Perks:

• Tuition Assistance Program
• Monthly MetroCards or travel reimbursement for use of personal vehicle will be provided to staff conducting home visits to families
• Generous paid time off (Including 5 Self-Care Days/Floating Holidays, 12 Sick Days, 15 Vacation Days, and 11 Holidays)
• Healthcare Plans (Medical, Dental, Vision, and Pet Care)
• 403(b) Plan (GSS contributes 3% of your salary to your 403(b) plan after 3 years of service, with contributions increasing over time) 

Title: NURSE SUPERVISOR, HEALTH SERVICES

Reports to: DIRECTOR OF NURSING

Location:337 East 17th Street, New York, NY 10003

Hours: 35 hours, exempt (Position requires staff to be onsite)

Salary: 85K-94K

Job Summary: The Nurse Supervisor is responsible for the daily programmatic oversight of the assigned care
management unit. The supervisor works closely with the care managers to ensure the overall provision and
coordination of care management services to the assigned member.

Major Duties:
• Provides supervisory support to assigned Care Management Team
• Supervise team of 3 full time LPN, 2 part time LPN’s, Health Service Assistant, and office manager
• Provides individual and group supervision to assigned Care Managers and evaluates all supervisees on a
regular and timely basis
• Monitors assigned Care Managers’ work activities with children and families through team meetings and
regular individual meetings
• Provides direct care management services in the absence of Care Management staff
• Manages, reviews, and monitors maintenance of member records to ensure both internal and external
quality assurance standards and timely completion in accordance with agency, 29i and oversight entities
• Provides training to new staff and on-going training to existing staff
• Demonstrates strong leadership and management skills to ensure progressive, positive development of Care
Management employees
• Coordinates and conducts plan for audit preparation and audit execution
• Collects, analyzes, and reports data in the area of supervision to assist the Director of nursing
• Oversees the identification of eligible members from other agency programs and the community for
program enrollment and consenting processes
• Assists in locating and creating support networks in the community
• Works collaboratively with all teams throughout agency programs
• Completes special projects and assignments as needed or identified by the Director of nursing
• Comply with completing 29i documents and regulation requirements
• Other duties as assigned
Qualifications:
• Degree in, Nursing, plus appropriate licensure
• 2-3 years of administrative, clinical, and supervisory/managerial experience
• Knowledge of best practice working with children and families in health, preventive and wellness care
• Bilingual a plus
• Working knowledge of child welfare, developmental disabilities, mental health and/or primary healthcare
fields
• Experience managing teams providing case/care management
• Experience using Excel and electronic health care systems to review and manage data preferred
• Experience providing service coordination and information, linkages, and referrals for community-based
services
• Excellent accountability, writing, communication, and organizational skills
• Compassion for serving children and families with special needs
• Ability to travel to community-based agency offices

Good Shepherd Services is a leading multi-service agency with more than 85 programs that serve over 30,000 youth and families each year – and builds on their strengths to help them gain skills for success.  At Good Shepherd we respect the dignity and worth of every person and reject intolerance, inequity and injustice in whatever form it may take. Voted one of the top 100 places to work in NYC by Crain’s New York, Good Shepherd Services offers a fantastic work environment, a collaborative team dedicated to fulfilling our mission, and an amazing array of benefits. Join our team and help make a difference!

General Requirements: All staff are expected to be committed to the mission, vision, and values of Good Shepherd Services, which includes involvement in quality improvement activities and a willingness and ability to work within a culturally diverse environment.

Good Shepherd Services is an equal opportunity employer that is proudly committed to becoming an anti-racist and multicultural organization that stands up for justice and equity. We welcome prospective employees from diverse backgrounds, for administrative support and direct service and leadership roles, who will join us on that journey, uphold our values and approach, and believe in our mission. Additionally, we aim to have a racially representative leadership and workforce that is reflective of the communities we work in partnership with.

Good Shepherd Services is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of our activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services.

We are committed to providing a workplace that is accessible and accommodating to employees with disabilities. As part of our commitment to providing a barrier-free recruitment and selection process, we will provide reasonable accommodations upon request for candidates with disabilities. If you require any accommodations to participate in the hiring process, please inform us of your needs in advance. We value diversity and inclusivity in our workplace and encourage applicants of all abilities to apply.