Nursing Assistance/ Secretary/ Hyperbaric Oxygen Therapy Technician - North Arkansas Regional Medical Center

General Description of the Job Class

• Responsible for performing simple specified nursing duties related to patient care, vital signs, assisting the nurse with non-sterile and sterile surgical/wound dressings and patient observation, unit secretary duties as instructed.
• Assists in preparation of supplies and maintain cleanliness and order in wound care.
• Performs secretarial and general office work under the general direction of a managerial position
• May prepare reports, correspondence, etc.
• Responsible for the management of patients requiring HBOT treatments.

Duties and Responsibilities of this Level

• Prepares / readies computer for needed daily processes each morning.
• Scheduling
• Registration
• Appointment Book

• Checks phone messages, accurately follows protocol established to communicate phone messages, is timely with answering phone throughout the day and is aware of and practices good guest relations with phone communication

• Performs the registration process throughout the day in a timely manner

• Schedules patients for all Rehab Departments with no computer errors and is able to process special scheduling requests from therapists and our patients

• Prints bill checks

• Performs charge entry for all Rehab Departments.  Is accurate with charge entry process as documented by the billing reconciliation process.  Is timely with charge entry process by completing within 24 hours

• Call physicians and physician office personnel to obtain necessary physician orders and is able to secure all needed orders by the patient’s first visit / initial evaluation by therapists
• Assembles new patient charts and has ready by the patients’ first visit / initial evaluation

• Performs Quality Improvement phone calls in a timely basis for:
• No Shows
• Reminder calls for patient’s first visit / initial evaluation
• EMG / NCV patient reminders

• Prints Wound Clinic stickers for evaluations

• Scans Wound Clinic evaluations for E-sign

• Faxes Wound Care evaluations to out of town physicians

• Prints nail patient treatments from Meditech

• Prints and prepares therapist’s patient schedules for the following day

• Reconciles charge entries for Rehab Departments

• Prints Wound Clinic inpatient and outpatient evaluations and readies for scanning process

• Assists Rehab Director with miscellaneous duties and special projects to include all Rehab Departments

• Assists Rehab Business Office Supervisor with miscellaneous duties and special projects to include all Rehab Departments

• Monitors vital signs (B/P, Temperatures (all), Pulse, Resp
• Keeps unit clean and neat
• Answers lights promptly and with courtesy
• Cleans and makes unit ready to receive new patients
• Checks patients in
• Identifies patient properly
• Assists with lifting correctly
• Proper use of wheelchair and transfer of patient to w/c
• Transfers patient from bed to stretcher and transports
• Weighs patient with bed scales and regular scales
• Passes and picks up patient trays
• Observes patient’s condition and reports abnormal reactions and changes in patient condition to supervisor immediately
• Collects specimens (urine, stool and sputum)
• Demonstrates knowledge of how to use equipment pertaining to patient care.  Maintains and cleans equipment
• Uses mechanical patient lift
• Completes assignments in a timely manner
• Cooperates with members of the medical team in coordinating patient’s total care needs
• Performs and responds appropriately & effectively in emergency situations
• Demonstrates effective communication methods & skills
• Uses the lines of authority appropriately
• Communicates effectively with patients and families
• Dresses appropriately and meets hygiene standards
• Practices cost containment
• Demonstrates professional medical care to the sick & disabled without regard to race, sex, age, creed, religion or inability to pay
• Performs pulse oximetry
• Does ACCU Blood Glucose checks
• Has knowledge and demonstrates appropriate care of nutrition needs
• Demonstrates appropriate care in regard to patient’s cultural beliefs, values and religion
• Maintains BLS, annual health, skills and education requirements
• Accepts patient referrals for HBOT evaluation and coordinates scheduling with the HBOT physician
• Assists the HBOT physician in obtaining H&P information, assessment data and diagnostic testing which is needed to complete the HBOT evaluation process
• Informs referral sources and other care providers of acceptance or non-acceptance of patients for HBOT
• Assists the HBOT physician in obtaining all required consents
• Orients patients to the HBOT physical environment
• Completes patient instructions and applicable checklists prior to initiating treatment. Reviews all indications, and risks as benefits of HBOT with the patient
• Documents all patient teaching and the patient’s response in the medical record
• Assists the HBOT Medical Director and other team members to develop a comprehensive plan of care
• Implements the plan of care
• Evaluates the plan of care with appropriate documentation
• With the HBOT medical Director, serves as a resource for the management of complicated patients
• Delivers direct patient care in a competent professional manner according to written policies and procedures and Standards of Care
• Documents care provided in an accurate, concise manner
• Participates in the ongoing review of applicable HBOT patient care activities, policies, procedures and practices
• Maintains a safe HBOT environment
• Prepares the chamber in accordance with all safety regulations and guidelines
• Adheres to all policies and procedures relative to safety, including inspections and emergencies
• Participates in safety related in-services and activities
• Ensures that all patient related safety measures are completed
• Continuously monitors and observes all HBOT patients
• Maintains compliance with OSHA guidelines
• Adheres to policies and procedures for cleaning and decontamination of the chambers
• Immediately reports any deviation from safety guidelines to supervisor
• Establishes and maintains effective interpersonal relationships with patients and other members of the health care team
• Demonstrates responsibility for professional development and practice
• Maintains appropriate licensure
• Achieves/maintains certifications
• Achieves/maintains HBOT competencies
• Shares information and resources with other team members
• Participates on designated committees
• Attends relevant in-services or CEU programs
• Annually develops a personal development plan
• Maintains minimal practice related standards
• Appearance is neat, clean and professional
• Acts in a manner consistent with the mission and philosophy of NARMC
• Is punctual and maintains a satisfactory attendance record with no unexcused absences
• Productive use of time is demonstrated
• Provides for patient confidentiality
• Adheres to Corporate Compliance Plan, Policies and Procedures and Code of Conduct

Qualifications at this Level