NURSING UNIT MANAGER - Sinai Chicago

GENERAL SUMMARY:

The Behavioral Health Inpatient Unit Manager provides clinical and administrative leadership for the Behavioral Health Inpatient staff. This Manager is accountable for the 24-hour operation of the unit and serves as a role model for professional practice.

PRIMARY RESPONSIBILITIES AND DUTIES:

Clinical Responsibilities

• Establishes and updates written policies and procedures to guide staff practice.
• Assesses the care needs of patients; provides consultation to staff as needed.
• Engages in joint collaborative practice activities with physicians and other health care team members to devise and implement strategies for quality improvement in-patient care services and profitability. Assures that measures are implemented.
• Proactively elicits feedback from patient and/or family, and other health care team members regarding care delivery.
• Investigates service complaints promptly and provides follow up information to involved staff or customer and supervisor.
• Implements, in a timely manner, corrective action plans or developments regarding identified deficiencies in staff or unit performance. Monitors performance with QA tools and shares results with staff.
• Promotes unit/ department culture of patient safety in staff meetings and by acting as a role model. Monitors compliance and for safety risks.

Staff Development

• Interviews and hires qualified candidates for employment.
• Assures a unit specific orientation is implemented and documented. Provides constructive feedback, coaching and support to new hires.
• Consults with Clinical Education Professional Practice Department and available clinical resources in an effort to provide relevant learning opportunities for staff.
• Provides counseling and direction to staff as needed to maximize individual and team performance. Corrects or improves staff performance, including progressive discipline.
• Conducts performance appraisals according to standards on a timely basis.

Unit/Service Management

• Partners with CSU Manager to ensure patient flow of admissions and discharges to ensure unit productivity is optimized, while maintaining a safe, therapeutic milieu for patients.
• Develops annual goals and objectives for the area. Communicates progress towards goal achievement.
• Participates in budget planning and prepares area budget. Utilizes input from appropriate others i.e., Medical Director, staff etc.
• Exercises cost control by using all available data provided to monitor and evaluate variances. Assures staff participation in cost control activities.
• Plans with appropriate ancillary departments for area maintenance. Assures supplies and equipment are available and/or communicates problems to appropriate department.

• Assures compliance with standards of external regulatory entities, including but not limited to HFAP, JCAHO, CMS, IDPH, CDOH, DMH and OSHA.
• Establishes a plan and assures staff compliance with re-certification for OSHA mandated education and competencies of defined content areas.
• Promotes staff participation in decision-making. Conducts monthly staff meetings to convey/ receive information, documents meetings.
• Communicates relevant patient care information at change of shift report to administrative supervisors. Receives report from administrative supervisors and assures follow through on problems identified.
• Communicates pertinent patient care and operational issues to Vice President of Patient Care Services, Executive Vice President/Chief Operating Officer, and Medical Directors as needed.
• Works collaboratively with other unit directors to provide support and affect professional practice.

Education and Research

• Promotes positive educational opportunities for nurses, nursing students and technicians in collaboration with instructors
• Identifies relevant research findings. Applies findings to practice issues when appropriate.
• Promotes opportunities for staff development by encouraging attendance at in-service programs and continuing education activities.
• Establishes and maintains an effective unit-based performance improvement program. Collects and reports data in a timely manner and shares results with staff.
• Collaborates with interdisciplinary team members on performance improvement mechanisms to assure total quality management.
• Performs other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

Education and/or licensure requirements:

• Bachelor of Science required.
• Master of Science preferred
• Licensed as a Registered Professional Nurse in the state of Illinois
• Certifications: CPR-BLS Required, RN-BC preferred

Experience:

• Minimum of five years related clinical nursing experience required.
• Three years’ experience in line management preferred.

Interpersonal Skills:

• Must have excellent verbal and written communication skills.
• The ability to work effectively with multiple disciplines.
• Ability to resolve conflicts, motivates others, display good judgment, and take initiative.
• multiple areas of care to facilitate efficient patient transfer.

Analytical Abilities:

• Ability to interpret data, utilize computer systems, critical thinking skills and provide innovative solutions in developing new systems.
• Good organizational skills and ability handle multiple projects simultaneously

PI251436652