Office/Administration - Representative - Customer Service/Call Center (Entry Level) - Contract - TalentBurst, Inc.
Marlborough, MA
About the Job
Job Title: Office Administration
Location: Marlborough, MA
Duration : 01/06/2025
Shift: Mon-Fri 8-5
Top 3 skills - salesforce/service max case experience, call center experience, heavier on emails, typing skills, experience with Microsoft office applications.
Duties:
Responds to customer verbal and/or written inquiries.
Records details about customer inquiries.
Helps resolve complicated customer complaints.
Coordinates and expedites customer inquiries to other departments for resolution. (3-5 years of experience) Call Center Representative I acts as the primary contact between the customer and Service Support.
Responsible for placing/ answering telephone call inquiries and promoting an organization's products and services.
Required Qualifications:
Associate's degree or high school diploma/GED and 0-2 years of experience
Prior demonstrated experience working in a Customer service role.
Has knowledge of commonly-used concepts practices and procedures within a particular field.
#TB_PH
Location: Marlborough, MA
Duration : 01/06/2025
Shift: Mon-Fri 8-5
Top 3 skills - salesforce/service max case experience, call center experience, heavier on emails, typing skills, experience with Microsoft office applications.
Duties:
Responds to customer verbal and/or written inquiries.
Records details about customer inquiries.
Helps resolve complicated customer complaints.
Coordinates and expedites customer inquiries to other departments for resolution. (3-5 years of experience) Call Center Representative I acts as the primary contact between the customer and Service Support.
Responsible for placing/ answering telephone call inquiries and promoting an organization's products and services.
Required Qualifications:
Associate's degree or high school diploma/GED and 0-2 years of experience
Prior demonstrated experience working in a Customer service role.
Has knowledge of commonly-used concepts practices and procedures within a particular field.
#TB_PH
Source : TalentBurst, Inc.
