Office Administrator - Team Pest USA

OFFICE ADMINISTRATOR JOB DESCRIPTION

Pest USA is a family owned and operated growing Pest and Termite Control Company. Established in 1971, we have proudly up held the true values of customer service and have grown into new territories and markets. The Office Administrator position plays an integral part in our customer service and office efficiency. The Office Administrator provides support to both the Branch Manager and Office Manager.

Responsibilities and Duties include, but are not limited to:

• Administer high volume of inbound customer service calls
• Maintain and updates customer account information in a customized database
• Branch accounts receivable collections
• Comply with state and federal regulations, company policies, procedures, and guidelines
• Act as point of contact for general customer service
• Scheduling appointments for Technicians and Sales
• Convert accounts receivable and process customer payments
• Respond to answering service messages
• Specialize in customer resolution
• Support other office administrative staff in the completion of their duties when needed
• Perform other duties as required by management

Minimum Qualifications:

• 21 years of age
• Exceptional written and verbal communication skills
• Experience working with Microsoft Office programs
• Ability to multi-task
• Excellent customer service

Pest USA proudly offers:

• Competitive Pay
• Medical insurance
• Dental insurance
• Vision insurance
• Supplemental benefits
• Paid Time Off
• 401k with company match

All applicants are subject to drug testing as well as a criminal background check prior to employment.