Office Assistant for Medical Practice - Indiana Vein Specialists

Indiana Vein Specialists (www.IndyVeins.com), has an immediate need for an Office Assistant. Position will be cross-covering between our East location in Fishers and our West location in Carmel and will work as part of both the front office and clinical care team. 

**To be considered for the position, interested candidates must provide a cover letter outlining your relevant experience and why you feel you are right for this position, along with a current copy of your resume.**

Requirements

The Office Assistant works in tandem with the Indiana Vein Specialists (IVS) clinical care team, while providing support to the front office staff, focused on the patient experience in a respectful and courteous manner. All IVS patients are greeted with a smile and made to feel welcome and comfortable. A friendly and polite approach is expected whether on the phone or assisting a patient in person. Being team oriented as the office assistant is a key part of both the front office and clinical care teams. The successful candidate will thrive on providing outstanding customer service, along with showing kindness and patience on a daily basis.

Background:

• Knowledge of EHR software and practice management software is a plus
• Knowledge of computers and proficiency in using word processing, spreadsheets, and email
• Knowledge of appointment scheduling guidelines
• Knowledge of business office procedures
• Knowledge of medical terminology and coding
• Knowledge of grammar, spelling, and punctuation to type patient information

Skills:

• Skill in exercising a high degree of initiative, judgment, discretion and day-to-day decision-making.
• Skill in identifying problems and recommending solutions.
• Skill in preparing/maintaining medical records, writing reports and responding to correspondence.
• Skill in multi-tasking between clinical and office duties.
• Skill in stocking patient rooms and recognizing supply needs.

Abilities:

• Ability to speak clearly and concisely.
• Ability to read, understand and follow oral/written instruction.
• Ability to sort / file data by alphabetic or numeric systems.
• Ability to establish and maintain effective working relationships with IVS staff, referral physicians and their staff, IVS patients, and IVS vendor relationships.
• Ability to maintain the strictest confidentiality.
• Ability to read, interpret and apply corporate policies and procedures.
• Ability to set priorities among multiple requests.
• Ability to communicate clearly to and interact effectively with IVS personnel at all levels;
• Ability to maintain quality control standards;
• Ability to react calmly and effectively in emergency situations.
• Ability to travel between two locations, one on the East side of Fishers and the other on the West side of Carmel.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

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