Office Assistant - Jay’s Heating, Air & Plumbing

Office Assistant

Are you a hard-working, dedicated, and knowledgeable person that's ready to join an amazing team and grow within a company? Yes, you say?! Excellent! Then let me tell you about our company, Jay's Heating, Air & Plumbing, and what we're looking for...

Aside from our exceptional 5-star service commitment, one of the biggest elements that make Jay's stand out is that we have an awesome company culture. We are a growing company and looking to add exceptional Office Coordinator to help us achieve profitable revenue while naturally exemplifying our core values of Always Doing the Right Thing, Always Growing, Can-Do Attitude, Be Kind, and Deliver Wow Customer Service!

If you are a motivated people person and are obsessed with delivering superior service, then keep reading!

What will you be doing? The Office Coordinator will manage day to day scheduling operations, ensuring that jobs are ready for installation. Answer multi line telephone and provide exemplary customer service. Company purchasing duties per the company's purchasing procedures. Responsible for updating installation job progress, contacting customers regarding scheduling issues, scheduling subcontractors and ordering equipment. Responsible for coordinating communication between installers, field supervisors, customers, vendors and the office. Assist dispatching and scheduling service calls. Obtain permits and schedule inspections with local building depts. Administrative duties as assigned

Pay: $15.00 - 18.00/hourly

Schedule: Monday - Friday 8am - 5pm

What We Offer

• Full Benefits: Company Paid Medical and Life for the full-time employee, Dental, and Vision for the full-time employee and their families, with other coverage that can be added.
• Core Values:
  • Always Do the Right Thing
  • Always Growing
  • Can-Do Attitude
  • Be Kind - The Golden Rule
  • Deliver WOW customer service
• Stability: Family Oriented and family-owned business since 2005. Jay's is one of the largest & most established Home Services business in the surrounding areas and we're just getting started!
• Engaged: Positive, team-focused work environment with great employee engagement
• Always Growing: Ongoing Professional & Personal Development Training Opportunities
• Fun & Focused! We work hard and play hard - we're a fun team of rock-stars with can-do attitudes who are driven, focused, and have a strong work ethic
• Community Focus: Established brand with a great reputation - We are dedicated to supporting our community, our veterans, and many local and global causes for the greater good
• Destination Employer: Established brand with a great reputation & a strong focus on our company culture
• Our Standard: We pride ourselves in providing a 5-star customer service experience and it shows with 750+ Google reviews (industry average is 200); & over 350 5-star reviews on Facebook, (industry average is 30); & over 350 5-star reviews on Facebook; & over 3,000 5-star reviews on all review platforms.

Our Ideal Candidate Will Have

• 2+ years administrative experience
• Purchasing or scheduling experience preferred
• High School diploma or equivalent (minimum)
• HVAC or related industry experience a plus
• Advanced communication skills; written and verbal
• Knowledge of dispatching software preferred
• Prioritization and organizational skills
• Works successfully in a fast paced environment
• Geographical knowledge of service area and map reading skill
• Proficiency in Microsoft Office & Web-Based Software Navigation
• The ability to maintain real-time communication with dispatch and your manager
• Focused attention to detail (they will have at least read this entire job posting!)

If you feel like this is the career path for you, then click APPLY to submit your resume an email will follow with the remaining steps.