Office Assistant / Production Specialist - Lexitas

SUMMARY:

The Office Assistant / Production Specialist is responsible for preparing medical, billing and other business records for use in civil litigation. This process includes but is not limited to quality control, electronic document processing, organization and tabbing of hospital records, scanning and archiving records, printing and binding records.

Essential Functions: 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Produce records according to client’s preference (scanning, Bates, labeling, tabbing, bookmarking, applying OCR).
• Maintain company database by confirming client profile information, patient demographics, order scopes, required authorizations, tracking steps, and notes entry.
• Utilize database and other tools to oversee assigned workload and backlog.
• Receive and notate incoming records, both in physical and digital format.
• Duplicate all CD’s/DVD’s and USB’s received as exhibits and create an archive copy.
• Verify records against patient information, client requirements, record type, and dates of service.
• Provide billing department with complete record information to bill clients with minimal errors.
• Sort and process incoming and outgoing mail.
• Process, bind and seal confidential documents.
• Provide clients with records via FTP delivery, printing and shipping of hard copies, and/or scanning and publishing digital records to online repository.
• Verify and perform quality control of all records before distribution of digital or hard copies.
• Archive record files on company network drives and database software.
• Safeguards confidentiality medical records and complies with all local, state, and federal laws pertaining to medical records. Assures compliance with all HIPAA regulations concerning use, retrieval, storage, and sharing of medical records.
• Any other duties of a similar or lesser nature as required.

COMPETENCIES, SKILLS AND ABILITIES

• Must be a positive team player and be able to communicate with team members.
• Demonstrate a strong attitude with the ability to adjust to changing priorities.
• Exceptional written and verbal communication.
• Strong attention to details, efficient and highly organized.
• Ability to multi-task.
• General computer skills (Outlook, Word, Adobe Acrobat, Internet Explorer, Windows)
• Flexible schedule and available to work occasional overtime as required.
• Ability to work with deadlines and work well under pressure.
• Works well independently and with other department members.
• Accepts direction well.
• Excellent attendance and punctuality.
• Familiarity with subpoenas, written depositions and affidavits a plus.
• Understanding of record tabbing, organization, and charts a plus.

EDUCATION / EXPERIENCE

• High school diploma or equivalent required.
• Adheres to compliance policies.
• Constantly strives to achieve excellence in day-to-day operations of respective department.
• Works collaboratively with all members of management to resolve departmental and organizational challenges expeditiously, economically, professionally and with minimum disruption to the practice.
• Team player approach.
• Experience working in a multi-function, multi-geography environment preferred.

SUPERVISORY RESPONSIBILITIES: 

The Production Specialist has no supervisory responsibilities.

LANGUAGE SKILLS

Ability to effectively present information and respond to questions from internal and external customers whose first language is English.

CERTIFICATES, LICENSES, REGISTRATIONS

None

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.

TRAVEL REQUIREMENTS

Little to no travel expected for this position.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to the job at any time with or without notice.

AAP/EEO STATEMENT

Lexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

EOE Employer/Vet/Disabled

If you require reasonable accommodation in the application process, please contact Human Resources at HRDept@lexitaslegal.com for assistance.  All other applications must be submitted online.