Office Associate - Rocky Mountain Prep

About Rocky Mountain Prep

Rocky Mountain Prep is a growing network of innovative public charter schools serving students and families in the Greater Denver Area. Rocky Mountain Prep (RMP) opened its first school in 2012 with 130 students and has grown to twelve schools, working with over 5,000 scholars in PreK through 12th grade across two districts. Grounded in our culture of rigor and love, our schools consistently outperform local districts academically while also ensuring our scholars are developing in our PEAK values of perseverance, excellence, adventure, and kindness.  

Who We Seek:

We seek teachers and staff who are interested in developing students into outstanding human beings in their academic and personal lives by role-modeling our culture of Rigor and Love.  Work collaboratively with their teammates and seek feedback, coaching, and mentorship from their admin team and school community.  Implement our data-driven curriculum with the tools they’ve gained from experience while they adapt to the needs of their students.  

If you are someone who is mission-driven, humble in your reflections about your practice, smart in the ways you approach data and are results-oriented, we’d love to see you apply.

During the 2023-2024 school year, RMP is driving after five big goals:

1. Going Green on the Colorado School Performance Framework
2. 90% Student Persistence
3. 95% Average Daily Attendance
4. Fully Enrolled by October Count
5. Academics:
   1. PreK Students demonstrate one year of growth
   2. Kinder through 2nd Grade Students grow 1.25 years in ELA and Math
   3. 40% of 3rd through 5th-grade students meet their Millionaire Goal (one million words read)
   4. 40% of 6th through 8th grade students meet their millionaire goal (two million words read)
   5. High school: 100% College Acceptance

Each member of the organization plays a part in achieving these goals. School-based staff members will work towards 2 or 3 metrics aligned to their individual roles AND the Big 5. These metrics vary by position and are subject to change for the 2022-2023 school year.   As an Office Associate, you will be held accountable for some of these goals. 

Role Mission

The Office Associate is the face of our school to our scholars, families, and visitors. They are a vital campus leader in many of the school's operational aspects, including family communication, attendance tracking, scheduling, reporting of grades, school events, and student enrollment. The Office Associate is a consummate professional in a fast-paced school environment with a strong disposition toward customer service and meticulous tracking of the data and artifacts that drive a positive school experience for our scholars. 

 In this role,  you will…

Attendance

• Co-lead attendance strategy and outcomes to drive 95% daily attendance
• Serve as Tier 1 attendance support 
• Effectively track attendance in IC to ensure compliance with DPS and Safety standards

Enrollment

• Co-lead attendance strategy and outcomes to drive 100% enrollment by Oct Count
• Participate in Student Recruitment Activity
• Serve as a family engagement liaison

 Communication:

• Communicate effectively with students, families, and colleagues across a wide range of school-based scenarios.
• Respond to family concerns promptly, professionally, and effectively.
• Manage phones (answer calls, redirect calls, take messages, place calls, and create school announcements).
• I will support the writing and editing of letters, promotional materials (e.g., brochures, newsletters), and family communications.
• Live the RMP values in all interactions with students, staff, families and guests who enter our building.

Technology Systems:

• Manage the collection and maintenance of all required student data and ensure that it is up-to-date and always accurate within our student information system of record (Infinite Campus). This includes period-level attendance data.
• Effectively track students and prospective students from the SchoolChoice process through enrollment to maximize school enrollment counts.
• Process student applications into data management systems.
• Through various RMP and DPS learning opportunities, maintain knowledge and skills proficiency within Infinite Campus and other front office technologies. 

Scheduling:

• Develop a Master Schedule in collaboration with the Principal
• Create student schedules
• Manage Schedule request process and schedule changes
• Ensure student schedules achieve the completion of required coursework
• Work with the Central Office Student Information Systems (SIS) team to ensure that all classes are coded and weighted properly in our student information system of record (Infinite Campus).

    Campus/Network Support:

• Provide front desk coverage, phone support, and interpretation support for families and staff.
• Assist with student recruitment.
• Prepare academic information and enrollment packets and refer inquiries to the appropriate personnel and/or campus.
• Manage all responsibilities and tasks as required by the district, including October Count.
• Set processes and procedures to help manage school-wide daily systems (student attendance and behavior systems); hold staff accountable to these systems
• Ensure that student records are complete and conform to state standards and procedures, protecting the confidentiality of student information
• Send letters to Child Support Agencies for parents and legal representatives
• Any other duties as assigned

Qualifications

• Fluent in oral and written English and Spanish (required).
• Demonstrates capacity to problem-solve, manage logistics, and coordinate details in a fast-paced environment that directly supports RMP
• Demonstrates exceptional communication skills and the ability to manage multiple responsibilities, high-stakes relationships, and engagements simultaneously, with a high degree of personal accountability and professionalism.
• Is passionate about educational equity and dedicated to academic success for all students.
• Is committed to constant growth and reflection through regular coaching and professional development.

• Bachelor’s degree (preferred).
• Proficiency in using basic business software, Google Suite (required), and student information systems, including Infinite Campus (strongly preferred).   
• Possesses in-depth knowledge of registration and student file requirements, policies, and procedures, including origination and compilation of student records, campus course/activity schedules, and matriculation and graduation requirements. (strongly preferred)

Salary 

This is a full-time, benefits-eligible position with a salary range of 50,000-65,000

Benefits

• Health Insurance (medical, dental, vision)
• Disability Insurance
• Life Insurance
• Retirement through PERA
• Paid-Time-Off

Closing

Want more information

• Please review our Rocky Mountain Prep Frequently Asked Questions to learn more about our program!

Demonstrate eligibility to work in the United States

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.   Rocky Mountain Prep does not sponsor visas at this time.

RMP is an equal opportunity employer. We seek applicants of diverse backgrounds and hire without regard to color, gender, religion, national origin, citizenship, disability, age, sexual orientation, or any other characteristic protected by law.

We appreciate your interest in Rocky Mountain Prep and look forward to getting to know you!

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