Office Clerk - Campus Public Safety at Tacoma Community College

Who We Are

Located in the scenic Puget Sound area with Mount Rainier in the distance, Tacoma is the third largest city in Washington State with a thriving and diverse community of over 200,000 residents. Tacoma Community College (TCC) was built on the ancestral territory of Coast Salish peoples, specifically the Puyallup. The 1854 Medicine Creek Treaty forcibly removed them to the Puyallup Reservation to make way for settlers; we recognize the privilege of utilizing this land has come at great cost. We honor the resilience of the Puyallup people, who still live here, defend their rights, and contribute greatly to the well-being of this community.  Our institution aims to increase partnerships and community ties with the local indigenous populations. TCC is committed to increasing Native visibility by developing more culturally responsive curriculum.  

Moreover, TCC stands in solidarity with Black Lives Matter and the Black community by further strengthening collaboration with the Black Student Union as well as community entities such as the Tacoma-Pierce County Black Collective, the Tacoma Urban League, and local black-owned businesses. We are committed to infusing and incorporating more educational content focused on the lives and experiences of the Black community into our curriculum. We are examining and revising our policies and practices with the stated goal of becoming an anti-racist institution.  

Tacoma Community College is an Associate and Bachelor degree-granting public institution that serves a diverse population of approximately 12,000 students.  We embrace our identity as a community college. Our Mission Statement says, “As the community’s college, we create meaningful learning, advance equity, and strengthen student and community success.”  To grow our workforce, we seek to recruit employees who exemplify these attributes:

• Committed to educating a racially and socioeconomically diverse student population
• Reflects the diversity of our community
• Values intellectual curiosity and innovation
• Honors the campus mission to promote equitable access to educational opportunities
• Cares about student success and collaborates on strategies to facilitate success for historically underserved populations,
• Welcomes difference and models respectful interaction with others
• Engages with the community both within and outside of TCC

Essential Functions

• Meet, greet and put the public, faculty, staff and students at ease by answering questions, in person or over the telephone regarding the department services and/or parking, dispatch Campus Safety Officers when needed.
• Provide photo identification cards for students, faculty and staff upon request.
• Issue student, faculty and staff parking permits.
• Process and maintain parking infractions in database.
• Update & maintain extensive parking database.
• Process restrictions on student records when necessary due to parking infractions.
• Perform word processing, spreadsheet and other clerical support functions.
• Assist in planning, organizing and coordinating aspects of the parking department.
• Copy, distribute and file routine paperwork.
• Perform other related duties as assigned

Qualifications

Minimum Qualifications

• High school diploma or equivalent.
• Clerical and/or customer service experience.
• Intermediate experience with word processing and spreadsheet software.

• Successful completion of a criminal history background check prior to employment. 

• Actively participates as a member of a team to move towards the completion of shared goals.
• Contributes to creating a healthy and positive work environment.
• Establishes and maintains collegial and cooperative work relationships with internal and external partners.
• Performs under pressure, recovers well from mistakes, and accepts appropriate responsibility.
• Carefully and thoughtfully practices stewardship of public resources.
• Provides empathetic and timely customer service to campus community.
• Applies clear and explicit ethical principles.
• Actively participates in an inclusive environment.
• Listens to and considers diverse points of view.
• Practices inclusivity, civility, and respect for all.
• Demonstrates a growth mindset through openness to change and professional development.
• Adapts to new work structures, processes, requirements, or cultures.
• Supports innovations in collaboration within and beyond departmental continuous improvement initiatives.
• Effectively organizes and carries out work processes to achieve individual and organizational goals.
• Articulate one’s role and responsibilities as they support Mission Fulfillment.
• Works to achieve quality results within one’s area of responsibility while striving for excellence.
• Sets priorities and makes appropriate decisions to complete assigned tasks and solve problems efficiently.
• Identifies and understands issues, challenges, and learning opportunities.
• Display integrity, dependability, creativity, problem-solving, critical thinking, adaptability.

Application Process

Application Materials & Procedure
Complete application packages must include the following

1. Tacoma Community College online application.
2. Cover letter and Resume

Tacoma Community College values diversity and is an Equal Opportunity Employer and Educator. Tacoma Community College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, or status as a veteran of war. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). Provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following persons have been designated to handle inquiries regarding non-discrimination policies: Stephen Smith, Title VII and Title IX, Building 14, 253-566-5055; Kathryn Held, Section 504 Officer,  Building 7, 253-566-5328.  This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice.      
  

Tacoma Community College
Human Resources
6501 S 19th St Bldg. 14, Tacoma WA  98466
www.tacomacc.edu/about/employment