Office Clerk - Workforce Connections, Arkansas Department of Commerce.

The Countertop Store is seeking a detail-oriented and organized Assistant Office Clerk to support the daily administrative operations of our company. The ideal candidate will assist with scheduling, customer inquiries, and general office duties to ensure smooth workflow across all departments.

Responsibilities
Customer Scheduling Support:

• Assist in contacting customers to schedule template and installation appointments.
• Help manage and update template and installation schedules, considering workload and dates.
• Update software with any changes to customer needs or job site details.

Administrative Assistance:

• Provide general clerical support, including answering phones, managing emails, and filing paperwork.
• Prepare and distribute paperwork for the template and installation teams.
• Assist in maintaining office supplies inventory and place orders when needed.

Customer Service:

• Respond to customer inquiries regarding scheduling and project updates in a professional and friendly manner.
• Help resolve any basic customer issues or escalate them to the appropriate team member.

Support for Office Staff:

• Assist with day-to-day office tasks such as organizing documents, entering data, and processing incoming and outgoing mail.
• Support office staff and management with other administrative tasks as needed.

Skills

• Experience: Prior experience in an administrative or office role is preferred but not required. We are willing to train the right candidate.
• Basic knowledge of Microsoft Office (Word, Excel), general computer skills, and QuickBooks.
• Communication: Excellent verbal and written communication skills with a friendly phone demeanor.
• Organizational Skills: Ability to prioritize tasks, manage time efficiently, and maintain attention to detail in a fast-paced environment.
• Strong time management skills to prioritize tasks effectively
• Proficiency in data entry to maintain accurate records
• Knowledge of office management procedures and basic administrative tasks
• Experience with front desk operations including phone systems
• Previous experience as a personal assistant or in customer service is advantageous

Expected hours: 34 – 40 per week

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• North Little Rock, AR 72113 (Required)

Ability to Relocate:

• North Little Rock, AR 72113: Relocate before starting work (Required)

Work Location: In person

Job posted for the employer by: Workforce Connections, Arkansas Department of Commerce.

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