Office Clerk (On Site) - Alorica
Saint Joseph, MO
About the Job
Position: Operations Customer Experience Agent US
Location: Onsite St Joseph MO
Terms: Full-time
Pay: $15.00
GET TO KNOW ALORICA
At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.
JOB SUMMARY
Performs routine customer service phone support to client specific needs. Work is performed under regular supervision.
JOB REQUIREMENTS
Minimum Education and Experience:
+ High School Diploma or GED required; graduation from a college with an Associate’s degree preferred
+ Customer service experience
+ Phone related customer service
+ Familiarity with Microsoft Windows, Word, and Excel applications
+ May require client specific bilingual language requirement, as necessary
Knowledge, Skills and Abilities:
+ Knowledge of product/procedures
+ Ability to use phone and computer systems
+ Customer service skills
+ Strong interpersonal skills
+ Excellent oral and written communication skills
+ Strong listening/comprehension skills
+ Ability to stay composed and objective
+ Patience/empathetic
+ Mental Acuity
+ Conversational
+ Confident/Assertive
+ Demonstrate a positive attitude
Work Environment:
+ Constant work performed in a climate controlled, call-center environment
+ Constant usage of phone and computer systems
Physical Demands:
+ Constant sedentary work
ABOUT ALORICA
Equal opportunity employer – Veterans/Disabled
Location: Onsite St Joseph MO
Terms: Full-time
Pay: $15.00
GET TO KNOW ALORICA
At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.
JOB SUMMARY
Performs routine customer service phone support to client specific needs. Work is performed under regular supervision.
JOB REQUIREMENTS
Minimum Education and Experience:
+ High School Diploma or GED required; graduation from a college with an Associate’s degree preferred
+ Customer service experience
+ Phone related customer service
+ Familiarity with Microsoft Windows, Word, and Excel applications
+ May require client specific bilingual language requirement, as necessary
Knowledge, Skills and Abilities:
+ Knowledge of product/procedures
+ Ability to use phone and computer systems
+ Customer service skills
+ Strong interpersonal skills
+ Excellent oral and written communication skills
+ Strong listening/comprehension skills
+ Ability to stay composed and objective
+ Patience/empathetic
+ Mental Acuity
+ Conversational
+ Confident/Assertive
+ Demonstrate a positive attitude
Work Environment:
+ Constant work performed in a climate controlled, call-center environment
+ Constant usage of phone and computer systems
Physical Demands:
+ Constant sedentary work
ABOUT ALORICA
Equal opportunity employer – Veterans/Disabled
Source : Alorica
