Office/HR Administrator - AXS - AXS - Los Angeles, CA

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.  

The Role

AXS is seeking an Office /HR Administrator to join our team in Los Angeles, CA. The Office /HR Administrator is responsible for leading daily administrative and office services functions, including reception responsibilities, coordinating maintenance services, supply needs, kitchen inventory, etc. This role will facilitate daily HR functions and works closely with senior HR management in supporting all areas of the HR department. This will include administrative activities for the Los Angeles office and for the HR team.

What Will You Do?

• Serve as receptionist and greet employees and assist office visitors. Serve as the primary point of contact for Los Angeles office vendors including building maintenance. Will use CMC facilities system ANGUS to register visitors from all departments, coordinate guest badges and request maintenance support.
• Maintain office supplies including coffee and snacks. Review inventory of supplies, order new supplies, and distribute supplies for Los Angeles office, including drinking water, coffee, snacks, and office supplies’ deliveries. Stock and replenish food and drink supplies in employee break areas. Maintains beverage equipment, cleaning and maintenance daily & weekly as required. Coordinates monthly fridge cleanout communications and general office etiquette as necessary.
• Respond to internal and external office-related inquiries or requests and provide initial assistance. Escalates matters to the appropriate department leader or to HR.
• Responsible for employee and special event planning and/or logistics related to events, including management of expenses, internal/external resources, and ensuring all expenses are accounted and provided to HR Manager order organization and distribution of company branded materials and SWAG.
• Schedules HR team meetings, events, etc. Maintains the team’s agenda. Assists the SVP, HR with managing their calendar, scheduling and preparing monthly expense reports. Manages the expense report of the VP of HR.
• USPS Mail collection and distribution to employees. Coordinate outgoing shipments for departments as necessary.
• Coordinate with building management for building badge access for all employees and visitors. Assigns suite access to individual badge holders and works with building management to deactivate badge access for terminating employees. Ensures all necessary building agreements and waivers are on file for each employee.
• Runs badge reports as necessary.
• Knowledge of HVAC and lighting controls, how to operate AV equipment in conference rooms to assist others when necessary.
• Assist with ad-hoc HR special projects and initiatives.
• Performs other related administrative duties as assigned.
• Manage reception including, greeting guests, answering and directing calls as applicable, validation for parking.
• HR admin for company events.
• Responsible for undertaking admin duties for office and HR.

What Will You Bring?

• 2-4 years of related work experience 
• Experience working with managers and leadership within and outside the company, as well as experience with customers, vendors, and visitors 
• Experience with multitasking, event planning and execution, and expense management 
• Ability to manage one’s own time, prioritize tasks when given clearly defined goals and objectives and be self-directed and able to work independently
• Comfortable with engaging in a variety of different communicative modes (verbal, non-verbal and written) and being attuned to others through strong active listening skills
• Ability to protect the confidentiality and privacy of others in addition to company documents and records when privy to sensitive information
• Demonstrates judgment and discretion with regard to interpersonal relationships; flexibility to make decisions to ensure smooth and efficient office operations
• Friendly, upbeat, energetic, and approachable, with the ability to act with care and discretion. Flexible and reliable team player, both within own department and within company as a whole
• Independent thinker and problem solver
• Ability to identify problems, their sources, and their potential solutions while continuing to successfully conduct day –to-day operations without interruption
• Proficient in Microsoft Office Suite (Word, Excel, and Outlook.) with familiarity with creating reports in Excel

Pay Scale: 20.15-29.38

What’s in it for You?

• Extraordinary People – we’re not kidding!
• Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Opportunities for learning and leveling up through training and education reimbursement.

More about AXS

AXS, a subsidiary of AEG, sells millions of tickets each year for over 500 premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Clients include First Avenue, USGA, Red Rocks Amphitheatre, Crypto.com Arena, Coachella, Stagecoach, The O2, and B.League (Japan).

Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment. 

To learn more about our culture and values, visit: https://solutions.axs.com/careers/

More about AEG

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

We’re an equal opportunity employer and never discriminate based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status, or disability status. 

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