Office Manager - Ardmore Roderick

Ardmore Roderick is a full-service civil engineering firm providing infrastructure design, construction services and program management to a variety of agencies. Headquartered in Chicago, we have offices in Champaign, IL, Orlando, FL, and Philadelphia, PA. Ardmore Roderick was recently named by Crain’s Chicago as one of the fastest growing companies in the Chicagoland area.

Our Mission: “We advance the design and construction of critical infrastructure and the built environment to improve communities.”

We Value:

· Our team - Our team’s safety, experience, and professional development is our top priority.

· Excellence - Our clients receive best-in-class service and innovative solutions.

· Diversity & Inclusion - Diversity is a cornerstone in everything we do. Whether among our team or within the community, we advocate for inclusion and equality.

· Innovation - We look for ways to move people forward through thoughtful engineering.

· Our Communities - We not only pledge safe engineering solutions, but we also work with our neighbors to strengthen our bond and provide for the future.

Job Description

The Office Manager will be responsible for providing support to the firm’s daily office operations, ensuring the smooth running of the office environment, managing administrative tasks, and supporting the needs of various departments as needed. The

Office Manager will also aid in effectively managing and developing the Administrative Assistant to provide efficient, high-quality, administrative support to the team. This position requires exceptional organizational and communication skills as well as tact, integrity, professionalism, resourcefulness, and the highest degree of confidentiality.

Responsibilities and Duties:

· Overseeing the day-to-day administrative tasks such as mail distribution, office supplies procurement, equipment maintenance, and office layout management.

· Overseeing the maintenance, security, and functionality of office facilities including managing leases, coordinating office space allocation, and ensuring a safe and productive work environment.

· Liaising with vendors and service providers for various office needs, including cleaning services, maintenance contractors, office supplies vendors, and equipment suppliers; Managing relationships with external service providers or vendors that support shared service center operations, such as software vendors or outsourcing partners.

· Managing vendor accounts and responsible for assisting with necessary administrative training to team members.

· Managing office records, files, and documentation. Implementing systems for document storage, retrieval, and organization to ensure efficient information management.

· Developing and implementing standard operating procedures (SOP’s) to ensure consistency, efficiency, and compliance with organizational standards.

· Serving as a point of contact for employees regarding office-related inquiries, concerns, and requests. Fostering a positive work environment and addressing employee needs as they arise.

· Ensuring that shared service center operations comply with relevant regulations, policies, and industry standards.

· Managing the site's supply chain activities, including procurement, inventory management, and logistics. This includes ensuring the availability of materials, PPE and resources needed for production or operations.

· Providing effective leadership to assigned staff members, ensuring all deadlines and deliverables are met with high quality and in a timely manner.

· Be able to manage a team to affect the best results and provide the best customer services for both internal and external customers.

· Define, measure and utilize metrics to improve performance of the team.

· Motivating team members to achieve their best.

· Discovering training needs and providing coaching as needed.

Qualifications

Minimum Requirements:

· Bachelor’s degree or equivalent preferred

· At least 5 years of office managerial experience in a similar role

· Good understanding of Office Management, Administrative and Vendor Support functions

· Strong verbal and written communication skills

· Knowledge of budget and financial management

· Detail-oriented and proven analytical and problem-solving skills

· Ability to present, communicate and gain buy-in for improvement initiatives with multiple levels of management across multiple segments of the business

· Ability to manage multiple priorities and to thrive under tight deadlines and high-pressure situations.

· Advanced computer skills and experience with online platforms.

Attributes

· Ability to drive to create experiences and opportunities that will lead to innovation. Ability to guide and influence other to navigate change. (Leading Change)

· Ability to oversee day-to-day operational requirements and varied projects that are aligned with the functional goals and objectives. (Operational Management)

· Ability to effectively communicate and collaborate with various internal and external customers globally. Ability to promote a culture of honest, open, and transparent communication. (Communication)

· Ability to maintain a high level of collaboration among multiple internal and external stakeholders to effectively arrive at solutions and develop initiatives. (Collaboration) 

· Ability to identify and resolve varied and complex issues by applying best practices and technical expertise and has the ability to derive, develop, and recommend solutions for recurring and unique scenarios. (Problem Solving)

· Ability to monitor and measure progress and effectively drive individual and team results that supports the overall goal of the team. Ability to provide regular feedback, guidance, and support to direct reports to achieve desired performance and output. (Results Oriented)

We strongly encourage you to apply even if you don’t meet all of the job requirements. If you are looking for the opportunity to gain invaluable experience and thrive in a collaborative environment, this may be the position for you. Ardmore Roderick offers a

competitive salary and benefits package as well as the opportunity to significantly affect the development of our rapidly growing firm. Benefits package includes health insurance, dental insurance, vision insurance, 401k match, life insurance, disability insurance, flexible spending accounts, health savings account, paid holidays, PTO, paid maternity leave, and employee assistance program.

Ardmore Roderick is an Equal Employment Opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability status, protected veteran status, or any other characteristic protected by local, state, or federal law. Ardmore Roderick participates in E-Verify.

We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. Please reach out to us if you require reasonable accommodation in responding to a job announcement, interviewing, or otherwise participating in the employee selection process.

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