Office Manager Home Care - Right at Home East Bay

BENEFITS

• Join a respected, fast-growing global home care company for long-term growth and success.
• Competitive pay with overtime.
• Paid orientation, training, sick leave, and vacation.
• Health insurance and continuous specialized training.
• Exclusive rewards, recognition, and professional development opportunities.
• Supportive team culture with frequent team-building events.
• Direct deposit and company laptop provided.

WHY RIGHT AT HOME?

Be part of a team dedicated to dignified, personalized in-home care. With a mission to empower seniors and adults with disabilities to stay in their homes, we’re making a global impact, driven by compassion and our commitment to "double bottom-line" success.

WHO WE ARE

Right at Home East Bay serves 20+ cities across Contra Costa, Alameda, and San Joaquin counties. As part of a global network founded in 1995, we’ve provided over 280 million hours of care, improving the quality of life for those we serve.

JOB SUMMARY

The Office Manager is responsible for overall management of the home care office to assure that the office is profitable, compliant, technology-first, and valuable to the local community. You'll work with the owner, complement in-person and virtual staff, establishes processes, oversees recruitment and retention, drives client and employee satisfaction, and guides the sales and marketing plan. This is an exciting opportunity for someone eager to learn and grow in a dynamic startup environment.

KEY RESPONSIBILITIES

• Manage client-caregiver matching and daily scheduling.
• Lead administrative functions, including scheduling, compliance, and accounting.
• Oversee payroll, billing, and client invoicing.
• Maintain accurate digital and physical records, ensuring legal compliance.
• Lead recruitment, onboarding, and office culture development.
• Monitor client satisfaction and drive process improvements.
• Ensure a positive work environment and team cohesion.

YOU ARE A GREAT FIT IF YOU HAVE:

• Strong organizational skills, managing tasks from scheduling to payroll and billing.
• A knack for listening, empathy, and problem-solving.
• Sound judgment in decision-making with a balance of quick thinking and thorough analysis.
• Resourcefulness and the ability to go above and beyond to meet goals.
• A customer-focused mindset, dedicated to improving client and caregiver experiences.
• The ability to foster relationships and manage conflicts effectively.
• Experience coaching, training, and building cohesive teams.
• A proactive approach to empowering team members and optimizing talent.

QUALIFICATIONS

• 2+ years of home care operations or a related field.

• Technology and computer savvy with organizational, and communication skills

• Familiarity with Wellsky/ClearCare, Viventium, Apploi, and Quickbooks Time is preferred.

• Knowledge of common medical terminology.

• Availability to work onsite in Pleasanton, CA and be on-call as needed.

• Must have Insured vehicle, valid driver’s license, and able to drive own car.

• Current Guardian Live Scan (FBI and DOJ), or must have the ability to pass a full employment background check

• Possesses negative TB skin tests or open to be tested.

• Must-have availability for on-call duty outside of normal office hours.

   

COMPENSATION

$21-$25/hour with overtime pay + Bonus.

IND456