Office Manager / Lab Technician (Part-time 20 Hours) - GoPowerEV

Job Purpose

The Office Manager/Lab Technician is a part-time dual role responsible for overseeing and managing the daily administrative function and activities of the office. The ideal candidate is a flexible multi-tasker skilled in providing exceptional customer service and communication. You will help us to create and maintain a proper work environment to optimize our organizational effectiveness, communication and safety. This role requires an all-around team player who is prepare to fully engage with both internal and external stakeholders on all levels. The Office Manager/Lab Technician is a hybrid position, with the expectation to work in the office at least three (3) days a week and visit customer sites as needed.

About GoPowerEV

We have built the best technology for EV charging in apartment buildings. This market is beginning to explode with EVs making up 25% of all car sales in CA this past year and growing rapidly. EV charging capabilities are going from an amenity to a necessity at multi-family properties.

This is an exciting opportunity to join a startup on the cusp of exponential growth. We are a team of innovators, with experience in tech (Zoox, Amazon, Alcatel) and advised by our real estate partners at Greystar, Glencrest Group, GP Muirfield Company. Our mission is to bridge the EV divide and bring equitable charging infrastructure to multi-family housing. With convenient charging and lower energy prices, everyone can have access to cleaner and lower cost vehicles.

Duties and Responsibilities

Office Manager

• Develop and implement procedures and policies for all administrative activities.
• Manage record-keeping, document preparation, mail distribution, reception, and bill scanning.
• Maintain the office condition and arrange necessary repairs
• Coordinate resources to trouble shoot, including determining the best solutions and solving problems.
• Oversee the selection of vendors and the purchase of office equipment and supplies; including negotiating with vendors and service providers.
• Plan in-house or off-site activities, like parties, celebrations and conferences.
• Visit customers' sites as needed.
• Assist with novice information technology tasks, such as creating new email addresses and setting up new accounts.
• Interact with employees to receive their queries about organizational problems
• Performs other duties as assigned.

Lab Technician

• Perform light lab tech duties.
• Perform testing on Company system (exercising the test setups in the lab, starting and stopping test charging sessions, following a test plan).
• Perform configuration changes on our test systems (following instructions on setting up computers and network systems, entering information, and running commands on computers).
• Perform calibration of our devices (following instructions to plug in devices, run calibration command, re-box the units).
• Maintain record of inventory.
• Move inventory from site to site as needed.
• Replace devices in the field (retrieving devices from inventory, visiting customer sites, using simple tools to remove a device, install a new device, and commission using our installer mobile app).
• Perform field inspections and simple debug (visit customer sites, be our 'eyes and hands on the ground', pressing buttons to reset hardware, flip breakers, etc).

Education & Experience Required

• Valid Driver's License
• High School diploma or GED; additional qualification as an Administrative Assistant or Secretary or related role is a bonus
• 5 years previous experience as an Office Manager, Administrative Assistant, or a related role
• Willingness to learn light lab technician tasks; former lab technician experience is a plus
• Proven experience managing and executing office administrator responsibilities, systems, and procedures
• Proficient in Google Suite, Microsoft Office programs (particularly MS Excel and MS Outlook, and office machines (such as fax machines and printers)
• Familiarity and experience using email scheduling tools
• Willingness and capabilities to learn light lab tech duties
• Excellent written and verbal communication skills, with a creative approach to problems
• Strong People skills
• Ability to work on a team and to effectively interact with team members and stakeholders
• Track record of demonstrating integrity and exemplifying ethical behavior
• Creative thinking and problem-solving skills, with the ability to generate innovative ideas and strategies to achieve marketing objectives.
• Strong time management skills and ability to multi-task and prioritize work