Office Manager - A & Associates

INTRODUCTION

A & Associates is a reputable staffing agency with a proven track record in screening and recruiting as well as job placement and career development. With more than ten (10) offices throughout the United States, A & Associates is a company that can be trusted to provide a diverse level of services with excellence, diligence, and integrity. “Quality In Everything We Do” is far more than our mantra, it is our standard!!

Explore a career with A & Associates, one of the leading providers for temporary, temp-to-hire, permanent placement services and security guard services.

Position Summary

The Janitorial Office Manager will oversee the daily administrative operations of our janitorial services. This role involves managing office staff, coordinating cleaning teams, handling client communications, and ensuring the efficient and effective delivery of cleaning services. The ideal candidate will have strong organizational skills, a keen eye for detail, and the ability to manage multiple tasks in a fast-paced environment.

Key Responsibilities

• Administrative Management: Oversee the day-to-day office operations, including scheduling, payroll processing, supply ordering, and record-keeping.

• Staff Supervision: Manage and support office staff and janitorial teams, including recruitment, training, and performance evaluations.

• Client Relations: Serve as the primary point of contact for clients, addressing concerns, resolving issues, and ensuring customer satisfaction.

• Scheduling and Coordination: Develop and maintain cleaning schedules to meet client needs and ensure timely service delivery.

• Quality Control: Monitor the quality of cleaning services, conducting site visits and inspections as needed.

• Budget Management: Assist in budget planning, monitor expenses, and ensure cost-effective operations.

• Compliance: Ensure compliance with company policies, safety regulations, and industry standards.

• Reporting: Generate and analyze reports on staff performance, client satisfaction, and operational efficiency.

Skills

- Strong leadership and team management abilities.

- Excellent communication and interpersonal skills.

- Proficient in Microsoft Office Suite (Word, Excel, Outlook).

- Ability to multitask and manage time effectively.

- Strong problem-solving skills and attention to detail.

- **Other:** Knowledge of janitorial practices and industry standards is a plus.

Qualifications Experience:

Minimum of 3-5 years in an office management role, preferably within the janitorial or service industry. Education: High school diploma or equivalent required; an associate's or bachelor's degree in business administration or a related field is preferred.

Benefits

- Competitive salary based on experience

- Health, dental, and vision insurance

- Paid time off and holidays

- Retirement plan options

- Opportunities for professional development and growth

EEO STATEMENT

A & Associates, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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