Office Manager - Elite Dental Partners

We assist dental practices facing non-clinical challenges by providing them with industry-proven non-clinical business support services.

We are looking for professional staff who can join a collaborative and motivated team that provides non-clinical support functions to an affiliated network of dentists. These professionals have critical roles in assisting with non-clinical services across a broad network of affiliated dental practices.

ESSENTIAL JOB RESPONSIBILITIES:

• Lead by example and coach teams to provide exceptional patient experiences
• Challenge, encourage, and inspire team members to achieve desired results
• Evidence of management style, which builds alliances within the business and emphasizes high morale, collegiality, effective teamwork, and high moral standards
• Continual focus on a productive schedule that supports dentists and hygienists
• Work within budget guidelines to maintain supported office profitability
• Coordinate daily team huddles and team meetings
• Provide ongoing feedback, training, and annual performance reviews for team members within the practice
• Schedule team members to ensure adequate shift coverage and facilitate requests for time off
• Assist in the interviewing, and onboarding of new hires
• Provide training and support to ensure all staff demonstrates knowledge of the business, operating procedures, and protocols
• Review monthly financial reporting (e.g. Profit & Loss statements)
• Supporting daily office operations with a focus on employee engagement and revenue cycle management (billing, collections, etc…)
• Responding to clinical and operational concerns timely and effective. Be accessible and responsive
• Serve as the point person for office management duties including:
  • Office cleaning and maintenance
  • Verify and submit payroll
  • Clinical and non-clinical supplies ordering
  • Compliance with OSHA and HIPAA

REQUIRED EDUCATION AND EXPERIENCE:

• Bachelor's degree preferred or comparable experience
• Prior dental management experience preferred
• Prior Experience with a dental management software - Dentrix preferred

QUALIFICATIONS

• Excellent interpersonal skills
• Ability to comply with safety procedures, privacy rules, and regulations to maintain a clean and safe working environment
• Strong working knowledge of dental terminology, equipment, and practices
• Excellent time management and organizational skills
• Customer service focused
• Experience working in healthcare is a must
• Experience with Microsoft Word, Outlook, and Excel
• Patient-focused
• Positive attitude
• Good problem-solving Skills
• Energetic

PHYSICAL REQUIREMENTS:   

• General Office Activities as Required
• Sit/Stand for long periods of time

The above statements are intended to provide a general overview and level of work being performed by most people assigned to this job. They are not intended to be a list of all responsibilities, duties and requirements.  Additional duties can be assigned as determined. Elite Dental Partners is an Equal Opportunity/Affirmative Action Employer. We support a diverse workforce.