Office Manager - ABCD & Company
Rockville, MD 20852
About the Job
Ensure Efficiency. Foster Organization. Support Teams. Maintain Order.
The Office Manager is a key role responsible for the daily management and smooth operation of the office environment. Reporting to the Operations Manager, this role involves overseeing kitchen and common area maintenance, managing office supplies, and coordinating team activities. In addition to these core responsibilities, the Office Manager plays a crucial role in supporting team members by organizing and managing team meals, such as Friday lunches, and handling other team events as needed. This position also includes coordinating and managing travel arrangements for staff, ensuring that logistics are handled efficiently. The Office Manager facilitates effective communication within the team and across departments, addresses any office-related issues, and contributes to creating a positive and productive workplace. This role is pivotal in maintaining operational efficiency while fostering a supportive and collaborative work environment.
- Maintain cleanliness and organization of the kitchen area, including stocking the snack wall, loading/unloading the dishwasher, and keeping the fridge clean.
- Ensure the office environment is tidy by handling general cleaning duties, and breaking down boxes.
- Oversee opening and closing of the office, including turning phones and monitors on and off, and managing kitchen and common area maintenance.
- Oversee the care and maintenance of office plants, ensuring they are healthy and well-maintained.
- Coordinate office support vendors or services like cleaners, maintenance, etc.
- Answer, transfer, and take messages from phone calls, ensuring clear and effective communication.
- Set up and break down team meetings and office events, including happy hours.
- Check and distribute mail and packages to ensure timely delivery and receipt.
- Provide support with booking travel arrangements for team members as needed.
- Assist with booking and coordinating travel arrangements for team members, including flights, accommodations, and transportation.
- Organize and manage Friday lunches and other team meals as needed.
- Provide core support by managing essential administrative tasks, ensuring operational efficiency, assisting team members with their needs, and maintaining smooth workflow.
- Monitor and order office supplies and snacks, ensuring stock levels are maintained and inventory is managed.
- Troubleshoot printer issues and manage the procurement and maintenance of office equipment and furniture.
- Manage storage inventory and oversee storage runs.
- Ensure that health and safety protocols are followed within the office environment.
- Maintain first aid supplies; ensure staff are aware of first aid procedures and emergency contacts.
- Lead special projects and initiatives as assigned by the COO, such as organizing the purchase of gifts, cards, and other items, ensuring successful and timely execution.
- Identify and implement process improvements to enhance operational efficiency.
Required and preferred knowledge and experiences to succeed.
- High school diploma or equivalent required; associate’s or bachelor’s degree in business administration or a related field preferred.
- Previous experience in office management or a similar administrative role preferred.
- Experience with office equipment troubleshooting, inventory management, and administrative support.
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Proficiency with office equipment and basic troubleshooting.
- Ability to manage inventory, handle purchasing tasks, and ensure office supplies are stocked.
- Attention to detail and strong organizational skills.
- Ability to manage multiple tasks and priorities effectively.
- Proactive approach to problem-solving and task management.
- Strong work ethic and reliable with a positive attitude.
- Must have a reliable vehicle and be able to perform errands as needed.
Join Our Team:
About ABCD & Company:
At ABCD & Company, we believe that our clients are more than what they do; we only partner with brands who have the courage to show the world who they are. We create meaningful, deeply impactful marketing campaigns and events to grow our partners’ brands and help them connect with their audiences on a deeper level—with soul. Soul is the missing ingredient in stale and formulaic campaigns and events. Soul is at the core of who we are - it’s the energy that drives us and the magic that helps us innovate. We pride ourselves on being able to infuse soul into every aspect of our work.As a minority-owned company, our mission is to empower marginalized voices that aren’t often represented. Looking at diversity with a soulful lens, we go deeper than the surface-level qualities and include the invisible dimensions of a person’s identity.We do this by breaking down unconscious bias and learned stereotypes that we may not even be aware of but affect our ability to be inclusive. Our philosophy centers on cultural appreciation, not appropriation, and prioritizes equity over equality. We understand that empathy grows through proximity, which is why diverse faces and voices shine in all our campaigns.We have decades of experience creating transformative experiences for market leaders in the banking, non-profit, health, and government industries, among others, we are proud to have been recognized as 2023 Best Places To Work. This accolade reflects our commitment to fostering a positive and inclusive workplace culture. We have extensive experience navigating highly regulated spaces and producing assets that are accessible and compliant. We work with clients who focus on KPIs to deliver ROI, increase positive sentiment, and deliver impact.
