Office Manager - Vallarta Supermarkets

• Review all department operation reports prior to submitting for approval to the Director of Asset Protection & Security and VP of Asset Protection & Security and/or other departments.
• Supports department by maintaining filing systems (digital and paper) and assigning and monitoring clerical functions within the department.
• Will ensure high office staff performance through coaching, counseling, and discipline, while also meticulously planning, monitoring, and appraising job results in line with company standards.
• Receives, reviews, and approves or gets approvals for all department invoices, including managing third-party vendors scheduling services, placing orders, and paying for services rendered.
• Maintains key and lock control system programs for all stores.
• Oversee the maintenance of the Burglar Alarm Control program, making sure that service and invoices are followed up within business needs.
• Coordinates communication between other company departments and Asset Protection & Security.
• Work in collaboration with the Director of AP and Security and team members; and diligently follow up on tasks assigned to the Office Manager’s direct reports.
• Responsible for making sure all department operational communications are distributed to management for awareness in a timely manner.
• Determine the clearest and most effective way to produce high-quality documentation and presentations for intended audiences.
• Maintain project plans by capturing task updates such as progress and completion dates, updating resources, or performing other directed updates.
• Run department programs and small projects independently with minor oversight, once organizational knowledge and skills are established.
• Experience in creating and developing strategic policies and providing outcomes. 

• High confidentiality; must collaborate effectively with managers, as well as HR, Asset Protection/Security, IT, Legal, Operations, and Executives.
• Excellent leadership, time management, and organizational skillsOutstanding communication abilities including in-person, in writing, over the phone, and virtual communications.
• Fostering a culture of safety and security, we stand ready to respond to crises, maintain a strong safety environment, and plan crowd management to support our guests and team members. 
• Skills in interviewing, selecting, and talent management of hourly team members.
• Writing/communication style to target corporate and store-level team members.
• Strong written and verbal communication skills
• Bilingual Spanish (fluent: read, write, and speak)
• Excellent people skills and ability to influence others.
• Previous success in office management.
• Consciously develop a culture of work that is compatible with Vallarta's core values.
• Strong organizational skills.
• Proficient level in Microsoft Word, Excel, PowerPoint, SharePoint, Teams, and Outlook.
• Technology savvy with an advanced to expert level understanding of current relevant workplace technology and the ability to adapt to changing and innovative technology products and features.
• Type minimum 45 WPM.
• Flexibility in schedule to work extended hours, including some Saturdays, to complete the job.

• Bachelor’s degree preferred, or equivalent combination of education, training, and experience.
• Two plus years of management experience.
• Previous technical writing experience is highly desired.
• Understanding of the English language; read, write, and speak.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.

As of 2022, Vallarta counts on 53 stores throughout California (Ventura, Los Angeles, San Bernardino, Riverside, Kern, San Diego, Santa Barbara, Tulare, Orange, and Fresno counties), and more than 8,000 team members. The Gonzalez family promises to continue to strive for excellence in everything we do so that our valued customers always have a Vallarta supermarket to call their own.From one small carnicería in Van Nuys in 1985 to 53 full-service markets across California, Vallarta Supermarkets is a living, breathing tribute to the hard work and customer dedication of our founding family and all of our valued employees.Vallarta Supermarkets was founded by Enrique Gonzalez Sr., who was later joined in the business by his four brothers, his son and nephew. Their family roots and humble origins began in the tiny town of Jalostotitlán, Jalisco, Mexico, where Enrique and his brothers were raised on a meager farm. Their parents instilled in them at very young ages the importance of family and the power of a strong work ethic to overcome challenges.When the opportunity arose to immigrate in the 1960’s, the Gonzalez family was thankful to stake their claim in the “land of opportunity,” the United States of America. Right away, the five brothers got to work in restaurants, either as short-order cooks or bussing tables. Even though some of the brothers were still in school, they all worked to help the family make ends meet.In 1985, Enrique Gonzalez Sr. began his journey in the grocery business when he opened Carniceria Vallarta in a 1,000 sq. ft market in Van Nuys, CA. He focused on selling the traditional cuts of meats popular in his native Mexico with an emphasis on unequaled quality and the friendliest of customer service. He soon expanded the business to a second location and brought his four brothers into the business. From there the adventure truly began, as they worked together as a family to build both a reputation for excellence and a successful business.The Gonzalez brothers believed that the key to Vallarta’s success would be to combine elevated customer service with the highest quality products to serve the growing Hispanic community whose needs may not be addressed by big chain stores.That’s why, from the beginning, Vallarta Supermarkets offered a wider variety of the freshest, traditional foods from Mexico, and Central and South America than any other store. They offered specialty and traditional items customers couldn’t find anywhere else: cut-to-order Latin-style meats (ranchera, diesmillo, lomo de res), spices, fresh fruit and produce, delicious prepared foods, pan dulce made daily, plus everything else you would expect from a traditional grocery store. Fast forward to today where Vallarta has expanded its offerings to include a juice and aquas frescas bar, tortilleria, bakery (panaderia), a cevicheria and more.