Office Manager - Build My Great Team

At Hancock Injury Attorneys, we champion justice and compensation for our clients. Our high team-to-client ratio ensures personalized service and an ideal work-life balance for our team. Whether it's a car accident, slip and fall, or any other personal injury case, we provide exceptional client service through constant communication.

About You: You are an experienced office manager, ideally with a background in law firm operations. You excel at HR functions, bookkeeping, and IT troubleshooting, maintaining a smooth and efficient office. Your proactive approach and organizational skills foster a supportive and productive workplace, ensuring both client and team satisfaction. You continuously implement best practices for greater efficiency and develop firm-wide savings initiatives.

Responsibilities:

• Employee Management: Oversee benefits, hiring, termination, training, coaching, and onboarding processes.
• Insurance & Compliance: Manage group health, CGL, WC, legal malpractice insurance, and corporate taxes.
• Event Coordination: Organize firm marketing/networking events and holiday/employee events.
• Administrative Tasks: Handle PTO, time-off issues, and phone management (training/coaching).
• Financial Management: Coordinate payroll, perform daily banking tasks, manage bookkeeping in QuickBooks, and handle quarterly bonuses.
• IT & Operations: Troubleshoot IT issues, manage case management software and contract renewals, oversee building operations, and liaise with outside vendors.

Requirements

• Strong organizational and multitasking abilities
• Excellent communication and interpersonal skills
• Proficient in QuickBooks
• Experience with IT troubleshooting and network management
• Advanced skills in Microsoft Excel, Word, PowerPoint, and Microsoft 365
• Working knowledge of Filevine is a plus
• Ability to manage sensitive and confidential information

Qualifications:

• Relevant education and experience required
• Bachelor's Degree preferred; commensurate experience considered
• Proven experience in office management, human resources, or related management roles
• SHRM certification and/or ALA membership is a plus
• Minimum 5 years' experience in a similar role, with law firm experience a strong plus
• Excellent references

Benefits

• Competitive Salary: $75k+ (commensurate with experience)
• Quarterly BONUS available based on office metrics/goals
• Paid time off & holidays
• Retirement plan with matching contributions (up to 3% of gross paycheck)
• Health insurance
• Paid maternity/paternity leave

Application Instructions: Please include a cover letter detailing your interest, experience in law firm operations (if any), and other qualifications. Refrain from direct inquiries to the firm, including agency inquiries. We will contact candidates of interest.

We appreciate your interest in joining our team and wish you much success in your job search.