Office Manager Vancouver WA - Rainbow Restoration, A Neighborly Company

We are a low key, no drama, dog friendly company in the Emergency Service Industry. We are positioned for growth and

looking for an experienced and qualified individual with the confidence and leadership to run every aspect of daily and fiscal office operations.

As the first point of contact you are the voice and identity of the brand. By holding to our Code of Values, you exemplify our

commitment to mutual respect and courtesy in every interaction. Slow to criticize and quick to commend.

As part of the management team, you lead the company efforts in developing a cheerful and welcoming culture. Actively promote the company vision and goals. Coordinate recognition and celebrations for individual and team successes.

Our purpose is to serve our customer, our community, and each other. We celebrate our individual and collective victories. We strive for a culture of continuous personal and professional growth. We work hard, and we have fun in the process!

We are looking for a self-motivated, self-directed, confident, cheerful, enthusiastic professional, able to quickly assess needs and deliver solutions.

If any of this strikes a chord, we would love to meet you!

Specific Responsibilities:

• Design and implement office /administrative systems and protocols that anticipate and stay in front of the growth trajectory

• Manage implementation of technologies specific to the administration of office systems and protocols, maintaining strict data integrity

• Manage customer relationship management (CRM) program

• Handle incoming calls, take messages, forward phones for afterhours calls, retrieve phone upon arrival each day

• Become proficient using proprietary business management software and industry specific programs

• Manage weekly bookkeeping

• Prepare financial reports

• Assist in collecting overdue receivables

• Assist in development of strategic goals

• Assist in development of annual budget

• Assist in managing cash flow

• Assist in job scheduling

• Manage meeting planning and preparation

• Manage Safety Committee

• Manage annual licensing, regulatory, insurance and industry renewals

• Perform HR duties including compliance, risk management, onboarding, background checks, training, t-sheets compliance, performance reviews, etc

• Hire and train office staff as needed

• Manage employee tech i.e. cell phones, email, apps, device access, and user compliance

• Lead in promoting the company vision and goals. Coordinate recognition and celebrations for individual and team successes.

• Perform other duties as required. These duties may include job functions that are outside the scope of normal job
• duties

Job Requirements:

• Minimum 3 years Office Management with experience scaling office systems and protocols for growth

• Must be a self-motivated, self-directed, and confident leader, committed to success

• Ability to organize, plan and implement office systems and protocol

• Impeccable attention to details. Accurate and thorough data input

• Demonstrates advanced proficiency in the use of QuickBooks, Office365, Teams, Outlook, Word and Excel

• Must have strong written and verbal communication skills

• Must be legally authorized to work in the US

• Must have valid drivers license

• Must have reliable transportation

• Must be willing to take and pass annual criminal background checks

Extra Points:

• Experience with Xactimate and/or Symbility Estimating Software is desirable but not mandatory
• IICRC Certifications are desirable but not mandatory
• Background in Commercial Construction or Commercial Services is highly desirable.

Physical Demands:

The physical demands described below are representative of those that must be met to successfully perform the essential

functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee is regularly required to sit, use hands to finger, handle or feel, reach with hands, arms, talk, and hear. The employee is frequently required to stand, walk, and climb stairs. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.

Working Conditions:

The work for this position is in person and predominantly carried out in an office environment. Daily exposure to the shop where vehicles and equipment are housed and maintained is expected. Occasional job site exposure is expected.

Noise level in the work environment is usually quiet.

Current Benefits:

The pay range for this position is $24-$30 per hour.

PTO, Paid Health/Dental insurance

Expected Hours: 40-45 per week.

Schedule: Monday through Friday

APPLY TODAY!