Office/Retail Clerk - Hilo Fish Co.

Aloha,

At Punahele Jerky Company, we pride ourselves on our dedication to excellence. Our reputation precedes us as purveyors of the highest-quality seafood. Your expertise will undoubtedly contribute significantly to maintaining and enhancing this reputation. We are searching for a dedicated team player with a proven track record of success and a warm, genuine personality. Your passion and commitment to superior service align perfectly with our core company values.

POSITION SUMMARY

This dual-role position of Office/Retail Store Clerk requires the candidate to handle both administrative tasks in the office and customer service duties on the retail floor. The ideal candidate should be organized, customer-focused, and capable of managing various responsibilities efficiently. Under minimal supervision, assists the office with invoices and other documents. This position performs a variety of duties, including tracking documentations, generating reports, labels, and providing clerical support.

OFFICE CLERK FUNCTIONS

1. Coordinates all the invoicing and related documents, including but not limited to, working with the Dry Manager, Sales and Marketing, Accounting, or Administrative Assistant.
2. Processing of invoices, delivery, or will call documentation.
3. Follow-up with drivers, sales reps, and customers to assure that they received their orders when pending invoice found un-scanned on invoice tracker.
4. Input information into the various company programs (i.e. ASPEN)
5. Update other daily spreadsheets, if any.
6. Coordinate intercompany transactions, if any.

RETAIL STORE FUNCTIONS

1. Greet and assist customers, providing a positive shopping experience.
2. Handle sales transactions, operate the cash register, and process payments.
3. Stock shelves, maintain store displays, and ensure product pricing is accurate.
4. Assist with inventory control and restocking merchandise as needed.
5. Handle customer inquiries and resolve issues or refer them to the manager.
6. Make sure that cleanliness and organization of the sales floor is maintained.
7. Help manage the store when the Office Supervisor is not available.

MINIMUM QUALIFICATIONS

1. High School or Associate's degree. One-year related experience, and/or equivalent combination experience.
2. Intermediate level computer skills, including a working knowledge of Microsoft Excel or similar spreadsheet program.
3. Familiarity with and ability to use general office equipment, such as copy machines, fax machines, stamp machines. label maker and automatic typewriters and 10-key punch.
4. Ability to work effectively under pressure to meet deadlines and maintain a high degree of good judgment.
5. Ability to calculate basic algebraic equations.

INTERPERSONAL INTERACTION

This position reports directly to the General Manager. If not available, then this position reports to the Office Administrative Assistant. On a daily basis, the person in this position will interact with staff.