Office/Retail Clerk - Hilo Fish Co.
Hilo, HI
About the Job
Aloha,
At Punahele Jerky Company, we pride ourselves on our dedication to excellence. Our reputation precedes us as purveyors of the highest-quality seafood. Your expertise will undoubtedly contribute significantly to maintaining and enhancing this reputation. We are searching for a dedicated team player with a proven track record of success and a warm, genuine personality. Your passion and commitment to superior service align perfectly with our core company values.
POSITION SUMMARY
This dual-role position of Office/Retail Store Clerk requires the candidate to handle both administrative tasks in the office and customer service duties on the retail floor. The ideal candidate should be organized, customer-focused, and capable of managing various responsibilities efficiently. Under minimal supervision, assists the office with invoices and other documents. This position performs a variety of duties, including tracking documentations, generating reports, labels, and providing clerical support.
OFFICE CLERK FUNCTIONS
- Coordinates all the invoicing and related documents, including but not limited to, working with the Dry Manager, Sales and Marketing, Accounting, or Administrative Assistant.
- Processing of invoices, delivery, or will call documentation.
- Follow-up with drivers, sales reps, and customers to assure that they received their orders when pending invoice found un-scanned on invoice tracker.
- Input information into the various company programs (i.e. ASPEN)
- Update other daily spreadsheets, if any.
- Coordinate intercompany transactions, if any.
RETAIL STORE FUNCTIONS
- Greet and assist customers, providing a positive shopping experience.
- Handle sales transactions, operate the cash register, and process payments.
- Stock shelves, maintain store displays, and ensure product pricing is accurate.
- Assist with inventory control and restocking merchandise as needed.
- Handle customer inquiries and resolve issues or refer them to the manager.
- Make sure that cleanliness and organization of the sales floor is maintained.
- Help manage the store when the Office Supervisor is not available.
MINIMUM QUALIFICATIONS
- High School or Associate's degree. One-year related experience, and/or equivalent combination experience.
- Intermediate level computer skills, including a working knowledge of Microsoft Excel or similar spreadsheet program.
- Familiarity with and ability to use general office equipment, such as copy machines, fax machines, stamp machines. label maker and automatic typewriters and 10-key punch.
- Ability to work effectively under pressure to meet deadlines and maintain a high degree of good judgment.
- Ability to calculate basic algebraic equations.
INTERPERSONAL INTERACTION
This position reports directly to the General Manager. If not available, then this position reports to the Office Administrative Assistant. On a daily basis, the person in this position will interact with staff.