Office Supervisor Desert Mission - HonorHealth
PHOENIX, AZ 85020
About the Job
Looking to be part of something more meaningful? At HonorHealth, you’ll be part of a team, creating a multi-dimensional care experience for our patients. You’ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact.
HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more.
Join us. Let’s go beyond expectations and transform healthcare together.
HonorHealth is one of Arizona’s largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses six acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With nearly 15,000 team members, 3,700 affiliated providers and close to 2,000 volunteers dedicated to providing high quality care, HonorHealth strives to go beyond the expectations of a traditional healthcare system to improve the health and well-being of communities across Arizona. Learn more at HonorHealth.com.
High School Diploma or GED Required
Other Twelve (12) Early Childhood Education (ECE) Credits from an accredited college - required for Lincoln Learning Center only Required
Experience
1 year Office management experience Required
Licenses and Certifications
Basic Life Support (BLS) Current BLS/CPR – Adult, Children, and Infant, within 7 days of date of hire into position for Adult Day Health Care and Lincoln Learning Center. 7 Days Required
Current Child Care First Aid for Lincoln Learning Center, or current First Aid for Adult Day Health Care. 7 Days Required
Fingerprint Clearance Card - State Current Arizona Dept. of Health Services Fingerprint Clearance Card for Adult Day Health Care and Lincoln Learning Center Upon Hire Required
Food Service\Food Handlers Card - Food Handlers Card Food Handler’s card required within 7 Days for the Lincoln Learning Center and Adult Day Health Care, within 30 days at the Desert Mission Food Bank and Living Well. Required
Other For those Office Sup-Desert Mission positions that will be required to drive HonorHealth vehicles, incumbent must have a clean driving record as defined by HonorHealth Network Driver Qualification Policy Q-359 (available upon request) and meet the following:
1) Must Be at least 21 years of age
2) Provide a current and valid Arizona driver's license
3) Have a Motor Vehicle Report (MVR) from the Department of Motor Vehicles obtained and reviewed by Human Resources
4) Successfully complete the next available, quarterly conducted, in-house training HonorHealth Defensive Driving Course and provide a certificate of completion. Required
Driver License Required
Responsibilities:Job Summary
The Office Supervisor will oversee front office operations and staff members. This position will train, evaluate direct reports, develop, review, and improve policies, systems and procedures and generally ensuring the office operates smoothly and efficiently. This position will also assist in developing, delegating tasks, and tracking progress on projects, and planning and organizing a calendar of events, which may include training sessions, and new hire orientations, including policy and procedure updates. Build and maintain strong relationships with key business partners and leaders as a foundation for diagnosing, designing, and implementing large- and small-scale solutions that improve employee engagement, retention, leadership development, org. culture and productivity.
- Oversees the front office staff, inclusive of onboarding evaluating, managing performance, coaching, and developing employees, ensuring productivity, quality of work and alignment of goals with our mission, vision and values. Develop and lead processes for training, coaching and development. Act as a consultant regarding interpersonal skills, problem solving and performance management. Foster a recognition culture.
- Ensures compliance with all policies, financial stewardship by being accountable for the financial integrity around development and maintenance of the department budget. Will work with the Desert Mission Financial Transaction Specialist to ensure all contracts are processed accordingly.
- Manages all accounts payable and submit invoices to HonorHealth accounts payable.
- Manages all accounts receivables, inputting charges into the relevant accounting system.
- Create and maintain systems of filing and storing hard copies of confidential information in accordance with all applicable regulatory agencies.
- Support leadership by developing, reviewing, and improving administrative systems, policies, and procedures. Plan, schedule and promote office events, ancillary programs, staff certifications, including overall staff onboarding coordination and orientation.
- Lead and oversee special projects and tracking progress towards company goals. Work closely with administration, network support systems and outside vendors. Utilize interpersonal skills to communicate, build rapport, implement change management initiatives, methods, tools, and develop collaborative relationships in order to facilitate department and organizational efforts.
- Other duties as assigned
